Thomson Reuters provides intelligent information and solutions for law firms of all sizes, corporations, government agencies, tax and accounting firms, and academic institutions. The Procurement and Proposal Management (PPM) team is an integrated shared service organization dedicated to coordinating proposal responses to formal government, corporate, and law firm solicitations (e.g., RFPs, RFIs) for the U.S. and U.K. and European markets, as well as to responding to customer inquiries such as forms, certifications, and disclosures. Our work environment is collaborative, flexible, fast-paced, and deadline driven. We are currently seeking a Proposal Specialist to join our PPM
The Proposal Specialist position is a support position primarily responsible for utilizing our proposal repository (Qvidian) to resolve question and answer pairs in solicitations (for corporations, law firms, and government customers). The Proposal Specialist will also regularly help to ingest new question and answer pairs into Qvidian to help expand the repository and increase its effectiveness for future solicitations.
We are looking for an individual who can adapt quickly to changing requirements and can adhere to established Proposal Team processes. We want someone who has the focus to stay on task to meet challenging deadlines. We are looking for someone who can work independently and collaboratively with integrity and who is driven to constantly improve themselves and the team.
About the Role
In this opportunity as a Proposal Specialist, you will:
Work closely with Manager of Proposal Resources, who will assign work projects and facilitate training and skill development.
Understand requirements of formal solicitations (RFPs/RFQs/RFIs) and other procurement vehicles from corporations, law firms, and government customers.
Collaborate with key internal partners (e.g., Sales team, Solutions Consultants, Legal, and other Subject Matter Experts) to complete and respond to formal solicitations. This includes hosting kick-off calls and project touch-base calls through the life of an RFx opportunity.
Using our proposal repository (Qvidian), respond to solicitation questions with accurate responses that are in compliance with solicitation requirements.
When necessary/applicable, write customer-facing responses to specific customer inquiries and assist with customer-requested forms, certifications, and disclosures related to a solicitation.
Leverage AI tools to streamline the RFx review process, support project management activities, and develop winning and compliant responses to our customers’ requirements, while maintaining “human-in-the-loop” oversight to ensure compliance and mitigate risk.
Work with the Knowledge Manager to help maintain and enhance our electronic repository of standard proposal content and question and answer pairs (in Qvidian), which are used to efficiently respond to solicitations and other procurement processes.
Report on proposal activity to assist with reporting metrics.
Other Responsibilities:
Assist Proposal Managers on complex solicitations and collaborate with Procurement Associates and other team members as necessary.
Contribute to the ongoing development of best practices and streamlining of processes and tools to effectively manage the ever-increasing volume of workflow.
Explore uses of generative AI tools to further streamline PPM processes, improve project communications with internal partners and external customers, and reduce/eliminate bottlenecks in RFx project management.
Evaluate proposal success rates to identify potential areas for process improvements to help ensure our proposals evolve and improve over time.
Assist with miscellaneous projects as needed.
Assist Proposal Managers on complex solicitations and collaborate with Procurement Associates and other team members as necessary.
Contribute to the ongoing development of best practices and streamlining of processes and tools to effectively manage the ever-increasing…