Pay Range: $19.29 to $20.21 per hour
A continuación, se proporciona la descripción del puesto en español.
Job Summary
As a Greeter at RWB Thrift, you will play a vital role in creating a welcoming atmosphere for customers while also contributing to loss prevention efforts. Your primary responsibilities will include greeting and assisting customers as they enter the store, maintaining awareness of activities on the sales floor, and demonstrating best practices for loss prevention. You will ensure that customers follow store policies, such as leaving large bags or backpacks at the counter, and provide exceptional customer service to enhance the shopping experience. Your excellent people skills and awareness of loss prevention strategies will be crucial in maintaining a secure and enjoyable environment for all.
Key Responsibilities
Greet and welcome customers as they enter the store, providing a friendly and positive first impression
Maintain awareness of activities on the sales floor to identify and address potential loss prevention issues
Ensure customers follow store policies by asking them to leave large bags or backpacks at the counter
Provide assistance to customers by answering questions and directing them to desired areas of the store
Collaborate with store staff to address any loss prevention concerns and report incidents to the management team
Maintain a presence at the store entrance to deter theft and promote a secure shopping environment
Demonstrate excellent people skills and provide exceptional customer service to enhance the shopping experience
Stay informed about and implement best practices for loss prevention
Adhere to safety procedures and guidelines to ensure a safe environment for customers and staff
Fulfill other duties as assigned by the leadership team
Qualifications
High school diploma or GED preferred
Strong interpersonal and communication skills with the ability to create a welcoming atmosphere
Previous experience in customer service or a retail environment is preferred
Awareness of loss prevention best practices
Ability to remain vigilant and maintain attention to detail in a fast-paced environment
Basic understanding of store policies and procedures
Ability to stand for extended periods and move around the store as needed
Ability to handle stressful situations calmly and effectively
High school diploma or GED preferred
Physical Requirements
Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
Endurance: Able to stand for extended periods of time.
Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
Footwear: Required to wear closed-toe shoes for safety purposes.
Repetitive Tasks: The job involves regular repetitive motions.
Work Environment
Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role.
Noise Level: The work environment is noisy due to the bustling activity on the sales floor and the production area. Due to the nature of our…