About Thunes:
Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 140 countries and more than 90 currencies. Thunes’ Network connects directly to over 12 billion mobile wallets, stablecoin wallets and bank accounts worldwide, as well as 15 billion cards via more than 220 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the Network receive unrivaled speed, control, visibility, protection, and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, New York, Paris, Riyadh, San Francisco and Shanghai. For more information, visit: https://www.thunes.com/
Context of the role
We’re looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team.
As part of the Solution Delivery team, this role will bring you great opportunities to work on various projects, collaborating with a diverse range of partners and teams.
The Solution Delivery team is responsible for supporting the integration of partners within the Thunes Cross-Border Payment platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, Thunes is continuously growing its coverage and footprint in the industry. A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.
Qualities you would find in our Solutions Delivery Team
Strong Team Spirit - Ability to learn lots of things and happy to help and each other
Empowerment - Initiatives to build tools and propose solutions that add value to the business
Ownership - End to end ownership of project management in continuous integration from concept to deployment
Key Responsibilities
We’re looking for a highly driven, self-motivated, technically hands-on person who is truly excited about having a meaningful impact within the company and for our partners.
In this role, you will combine a startup mindset with the scale of an industry leader. Working with different types of partners you must remain agile and always adapt your process and mindset to the partner you are dealing with. In this role you will
Proactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Thunes.
Coordinates closely with sales, sales support, and delivery teams to align solution design with customers’ business requirements
Secure from customer technical resource commitments needed to ensure a deal’s “technical close.”
Lead and drive the partner integration from the analysis phase though the integration design until go live and post-delivery monitoring
Support existing partners that are already integrated to the platform with their daily challenges and expansion plans
Provide solutions and contribute to proof of concepts outside the box for some special projects
Drive improvements for internal monitoring, reporting and operational tools and processes
Provides training to the sales team in order to enhance their product knowledge, technical acumen, and technical sales skills
To stand out you will
Be customer facing – you will have a close relationship with our partners and business development teams to…