Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role
The Magnum Ice Cream Company (TMICC) is seeking a Contingent Workforce Specialist to support the global management and execution of our contingent workforce program. This role is a critical partner within the TMICC Contingent Workforce team, supporting the MELT Program (Magnum External Labor Talent) and ensuring effective coordination between business stakeholders, master vendors, SOW suppliers and internal functions.
The Contingent Workforce Specialist supports hiring managers and business teams globally by coordinating non‑MSP country engagements with the master vendor for staff augmentation roles, supporting the scoping and management of Statements of Work (SOWs) for freelancers and project management globally, mitigating worker misclassification risks, resolving business escalations, and guiding stakeholders through VNDLY (VMS) and purchase order (PO) processes. The role requires prior experience in a global contingent workforce environment, strong operational judgment, and the ability to work cross‑functionally at scale.
What you'll be responsible for
1. Master Vendor in Non‑MSP Country Coordination
Serve as the primary operational contact for contingent workforce engagements in non‑MSP countries, coordinating directly with the master vendor and their regional operations centers.
Support hiring managers and business stakeholders in initiating, managing, and closing contingent workforce requisitions across non‑MSP geographies.
Ensure adherence to TMICC’s preferred supplier strategies, rate card compliance, and master vendor SLAs in all non‑MSP transactions.
Escalate supplier performance issues, fill‑rate concerns, and compliance gaps to the Global Process Owner and master vendor leadership.
2. Statement of Work (SOW) Lifecycle Support
Partner with hiring managers, procurement, and finance teams to scope, draft, bid, and negotiate Statements of Work (SOWs) for project‑based and deliverable‑driven contingent engagements focused on freelancers in all departments and wider SOW’s for (IT) PMO & Project Management
Guide stakeholders through the SOW triage process, ensuring engagements are correctly classified (Staff Augmentation vs. SOW vs. Service Provider) in line with TMICC decision frameworks.
Support competitive sourcing, milestone definition, budget alignment, and contract negotiation for SOW engagements managed through VNDLY.
Coordinate with procurement and legal to ensure SOW contracts meet TMICC’s commercial, compliance, and risk management standards.
Track SOW performance, deliverable completion, and vendor adherence to contracted terms.
3. Misclassification Risk Management & Compliance
Identify, assess, and mitigate worker misclassification risks (employee vs. contractor vs. SOW) across TMICC’s global contingent workforce.
Ensure all contingent workforce engagements comply with applicable labor laws, tenure limits, tax regulations, and co‑employment risk frameworks.
Monitor worker tenure limits, and trigger alerts when workers approach tenure thresholds to prevent legal and…