Toshiba Global Commerce Solutions is seeking a Director of Revenue Growth – Professional Services to drive revenue growth of our Professional Services offerings in support of our sales force, as we expand adoption of the ELERA software platform among retail clients. This role owns the solutioning process that enables Professional Services to effectively support the sales cycle—from early opportunity shaping through signature—and works closely with Client Success to grow existing accounts.
Required Qualifications
8+ years in professional services, sales, or revenue-focused roles, ideally in enterprise software and/or services companies
Experience managing or coordinating consulting or sales-facing teams in a matrixed environment
Experience owning or improving a solutioning/sales process, including applying AI or automation to scale repeatable practices
Strong relationship-management skills, with experience advising strategic accounts directly
Strong analytical and cross-functional influencing skills
Familiarity with retail technology, POS, or commerce platforms a plus
Key Responsibilities
Team Leadership & Client Segments
Manage/coordinate a team of Consulting Partners dedicated to the largest strategic services accounts, advising clients directly and driving expansion within those accounts
Manage/coordinate a team of Professional Services Opportunity Owners responsible for deal solutioning, from opportunity qualification through signature
Work across client segments to ensure appropriate coverage and prioritization based on deal size, complexity, and strategic value
Sales Support & Solutioning
Own the PS solutioning and sales process end-to-end, ensuring consistent, high-quality support for the sales force throughout the deal cycle
Partner directly with sales teams to shape, scope, and position PS offerings within opportunities
Identify opportunities to apply AI and automation to the solutioning and sales process to improve speed, consistency, and repeatability
Develop and maintain playbooks, templates, and tools that scale solutioning quality across the team
Account Growth & Cross-Functional Collaboration
Partner closely with Client Success teams to identify and pursue expansion opportunities within existing accounts
Collaborate with Sales leadership to align PS resourcing and solutioning support with pipeline priorities and revenue targets
Develop metrics and reporting to track PS's contribution to new and expansion revenue, solutioning velocity, and deal win rates
Represent PS revenue growth performance and process improvements in executive planning and revenue forecasting discussions
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability,…