We are seeking a motivated Mainframe Application Support & Automation Analyst to support critical life insurance policy administration platforms and help drive operational improvements through automation, data quality controls, and proactive problem resolution.
This role is ideal for someone with mainframe application support experience who is looking to grow their technical expertise while contributing to initiatives that improve system stability, reduce manual effort, and enhance overall operational efficiency.
Key Responsibilities
Support and maintain core life insurance administration platforms, including: CyberLife
Vantage
P1E
Horizon
LifePro
Monitor application performance and resolve production support issues in a timely manner.
Participate in incident, problem, and change management activities.
Identify opportunities to automate repetitive tasks and reduce manual intervention.
Assist with implementing controls and validations to prevent bad data from entering critical business processes.
Analyze recurring incidents and contribute to root cause analysis and long-term solutions.
Support batch processing, job scheduling, and application monitoring activities.
Collaborate with business partners, operations teams, developers, and vendors to resolve issues and improve application reliability.
Develop and maintain documentation, procedures, and support runbooks.
Participate in continuous improvement efforts focused on operational excellence and system stability.
Required Qualifications
3+ years of experience supporting Mainframe applications.
Experience with one or more of the following policy administration platforms: CyberLife
Vantage
P1E
Horizon
LifePro
Working knowledge of: COBOL
JCL
DB2
VSAM
CICS
Batch processing environments
Experience troubleshooting production issues and supporting business-critical applications.
Strong analytical, problem-solving, and communication skills.
Ability to work effectively with both technical and business teams.
Preferred Qualifications
Experience with automation tools, scripting, or workflow orchestration solutions.
Exposure to Service Management processes such as Incident, Problem, and Change Management.
Understanding of data quality controls and operational monitoring.
Insurance, annuity, or financial services industry experience.
Familiarity with enterprise scheduling and monitoring tools.
What You'll Help Achieve
In this role, you will contribute to:
Improving operational efficiency through automation
Preventing bad data from impacting business processes
Enhancing system reliability and stability
Reducing recurring incidents through proactive problem management
Streamlining support operations and minimizing manual effort
Supporting continuous improvement initiatives across core insurance platforms
If you're a collaborative problem solver with Mainframe experience and a passion for process improvement, automation, and operational excellence, we'd love to hear from you.
What we offer
Competitive salary
Comprehensive health package
Cafeteria
All You Can Move
Brand new office at an excellent location
Hybrid working
Opportunities for growth and advancement
A highly people-centric, positive, and supportive work environment
Aegon is an international financial service holding company headquartered in Schiphol, the Netherlands. Our ambition is to build leading businesses that offer their customers investment, protection, and retirement solutions. Our purpose is to help people live their best lives, a goal that runs through all of our activities. The company has multiple locations across the globe, with core markets in the UK and the US, partnerships in Spain & Portugal, Brazil, and China, and an Asset Management organization with locations in the UK, US, NL, and Hungary. In the Netherlands, Aegon generates value via strategic shareholding in a market-leading insurance and pensions company.
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