Job Description:
POSITION SUMMARY
As a key contributing leader of the Digital and IT leadership team, the Senior Director, Corporate Solutions, Digital Employee Experience and Operating Model is responsible for defining, governing and continuously maturing the Digital & IT operating model while leading the strategy, delivery and lifecycle management of enterprise business solutions supporting Finance, Human Resources, Legal and other corporate functions. This leader will be charged with the following mandates:
Drive the maturing over the overall operating model for the Digital team. Modernize the way we engage, how we deliver and how we operate as a technology function so we can save lives through organ transplants.
Own the strategy and alignment of our Corporate Solutions, which includes, finance, HR, legal and real estate. Ensure we are implementing the right technology capabilities that bring our corporate functions into a modern, AI native operating model
·Create an enhanced Digital Employee experience that represents how our employees should engage and be engaged in the modern era. Be relentless in driving and executing AI and self service capabilities that make sense for the organization. Be in tune to when an employee needs to engage with a human voice for support, as not every engagement point is a 1 channel resolution.
As a visible leader in the organization, you will have the opportunity to learn, build relationships and make an impact through outcomes. You will work as a member of the team and be a player and a coach in support of leveraging Digital and AI to bring TransMedics to the level operating level.
RESPONSIBILITIES
This position is responsible for, but not limited to, the following:
Digital Operating Model and Governance
Define, implement and continuously improve the Digital & IT operating model to support business growth, organizational scalability and operational excellence. This would include partnering with other leaders to define the processes, standards and management frameworks.
Lead the maturing of our portfolio management and investment prioritization, ensuring we are creating the transparency and clarity in our delivery.
Define and own how we will successfully enablement of AI at scale across our employee base. This includes how the digital organization should think about AI from an operating model perspective as well as how AI should be successfully governed across employees in partnership with HR and other critical business leaders.
Ensure Digital & IT policies appropriately support business needs while satisfying security, compliance, regulatory and governance requirements.
Corporate Solutions
Serve as the senior technology partner to Finance, Human Resources, Legal, Real Estate functions
Develop and maintain multi-year technology roadmaps aligned to corporate business objectives
In collaboration with business stakeholders, identify and create the outcomes that help drive our functions forward in the modern era
Own and optimize your technology solution portfolio, ensuring we are maintaining a continuously modern environment
Work with your peers to ensure the appropriate security and digital platforms are leveraged to scale our capabilities
Digital Employee Experience
In partnership with HR, define the strategy and roadmap for the enterprise Digital Employee Experience, shifting the organization to a highly self service, AI assisted experience
Drive adoption and enhance employee productivity through modern workplace technologies, collaboration tools and digital experience improvements.
Champion the responsible adoption of AI, automation and digital workplace innovations that improve employee effectiveness.
MANAGEMENT RESPONSIBILITIES
Build and maintain a high performing team responsible to execute the scope of responsibility
Manage and maintain partner relationships across technology and service providers that support your function. Hold our partners accountable in getting the most…