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Team Overview
The Corporate Affairs & Communications Senior Advisor, will lead issues management and crisis communications efforts, helping the organization anticipate, coordinate and respond to matters that may affect its reputation. The role will partner across a highly matrixed organization to develop communications plans, engage internal stakeholders and media, and improve the processes used to manage complex and time-sensitive issues. This role reports to the Director of Corporate Affairs and Communications.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
In this role, you’ll help support U.S. issues management and crisis communications, working cross-functionally to develop and execute the company’s internal and external communications response to issues affecting our U.S. business.
You’ll also focus on strengthening issues preparedness through proactive risk monitoring and evaluation, helping the company anticipate emerging challenges and respond effectively.
You’ll develop actionable communications and media strategies to translate complex business, policy and regulatory issues into compelling and persuasive narratives.
You’ll help provide strategic support to our U.S. Government Relations team, developing communications plans, messaging and other materials that support our engagement with government and regulatory stakeholders.
You’ll be charged with developing productive relationships with key reporters and handling pitches, inquiry responses, background briefings, spokesperson training and media monitoring.
You’ll collaborate with agency and in-house creative partners, providing input to plans and deliverables to help optimize performance and outcomes. You’ll also work with industry peers, our trade association, research partners and other third parties to develop communications campaigns and deliverables.
Required Knowledge and Experiences
7+ years of relevant progressive experience, preferably in corporate or PR agency settings.
Bachelor’s degree.
Expertise in corporate issues management, building on pre-existing skills that include a track record of leading successful communications responses to high-impact reputational challenges.
Exceptional communication skills, including the ability to write, pitch and translate complex issues content into clear and impactful narratives.
Experience developing media strategies and cultivating reporter/influencer relationships.
A background in policy-related communications either in or aimed at U.S. legislative and regulatory bodies (or a desire to learn).
Demonstrated ability to lead projects independently, navigate ambiguity and implement practical solutions that improve team performance and business outcomes.
Diplomacy and the ability to form effective, consultative working relationships with internal and external stakeholders.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a…