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Team Overview
This role reports directly to Senior Manager, Data Science & Analytics within the AI R&D organization. This team is responsible for evaluating, developing and advancing next-generation AI capabilities that can create strategic advantage for TransUnion and its customers by engaging with TransUnion’s internal clients across a broad array of credit, fraud, insurance and marketing business applications. You’ll join a team that encourages curiosity, innovation, and scientific exploration with access to large-scale consumer, marketing, fraud, and risk datasets for applied AI research and opportunities to shape the future direction of AI-powered products and solutions across TransUnion's businesses. The team has access to Modern cloud-based computing environments and state-of-the-art AI infrastructure for experimentation and rapid prototyping.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
Design and develop AI-powered automation solutions for enterprise workflows and business processes.
Design knowledge management, semantic search, and retrieval systems.
Drive innovation in areas such as: neuro-symbolic AI, reasoning systems, knowledge-enhanced machine learning, agentic AI, causal AI, explainable AI, human-AI collaboration.
Design, build, and evaluate proof-of-concepts that demonstrate the value of emerging AI technologies within TransUnion's products and services.
Create repeatable frameworks for assessing AI capabilities, limitations, risks, and business impact.
Collaborate with engineering teams to transition successful research concepts into production-ready solutions.
Represent TransUnion through publications and patents.
Required Knowledge and Experiences
Master's or PhD degree in Computer Science, Artificial Intelligence, Machine Learning, Cognitive Science, Data Science, Applied Mathematics, Engineering, Operations Research, or a closely related quantitative discipline
8+ years of professional experience in Classical AI, machine learning, knowledge representation via ontology, knowledge graphs
Strong foundation in one or more of the following areas: Graph neural networks
Automated reasoning systems
Search and planning algorithms
Causal inference and causal modeling
Probabilistic graphical models
Explainable and trustworthy AI
Advanced programming skills in Python and familiarity with modern AI development frameworks
Familiarity with consumer data, fraud detection, financial services, risk analytics, identity, or marketing applications
Preferred skills:
Agentic Workflows
Multi-Agent Systems
Tool Calling
Retrieval-Augmented Generation (RAG)
Knowledge Graphs
Vector Search
Natural Language Processing (NLP)
Text Classification
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future : Build…