TransUnion's Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
Team Overview
The Architecture team enables developers across TransUnion to make sound, scalable architecture decisions that support secure, reliable, and efficient software delivery. The team connects architecture direction with the practical tools, workflows, and engineering practices used by teams across regions and products. This role will report reports to the SVP, Solutions Architecture and will establish and lead the enterprise Engineering Effectiveness function within the broader Architecture organization.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview and Core Responsibilities
Build and lead the enterprise Engineering Effectiveness function, establishing a small senior nucleus team and expanding it as measurable organizational leverage is demonstrated.
Own the developer experience as one connected system across local development, source control, build, continuous integration and continuous delivery (CI/CD), testing, release, observability, and supporting tooling.
Assess engineering practices across the organization, identify gaps between intended and actual workflows, and address recurring sources of friction through root-cause analysis and systemic solutions.
Partner directly with engineering, architecture, product, quality assurance (QA), DevOps, security, infrastructure, and engineering management teams across regions to ground priorities in how work is actually performed.
Study high-performing and struggling teams to determine which practices, tools, and operating conditions can be scaled, and what structural changes are needed to make enterprise expectations achievable.
Evaluate existing standards, mandates, metrics, reporting obligations, and tool investments; reduce collection effort, improve decision value, or recommend elimination when costs exceed realized benefits.
Own the practical evaluation and adoption of AI-assisted software development by running production-representative proofs of concept and scaling only those tools and use cases that demonstrate measurable engineering value.
Validate proposed tools and practices through working prototypes and real-world pilots before broader adoption, while partnering with architecture, security, compliance, and infrastructure to meet enterprise requirements.
Define decision-linked engineering-effectiveness measures and maintain a prioritized roadmap that improves commit-to-production cycle time, automation, release confidence, tool adoption, and return on engineering investment.
Communicate findings and results to senior and executive stakeholders, chair recurring engineering-effectiveness reviews and monthly business reviews, and empower teams through clear decision frameworks, delegation, and accountability.
Required Knowledge and Experiences
Demonstrated senior engineering leadership experience building or leading developer experience, platform engineering, engineering productivity, or engineering effectiveness capabilities in a large, complex organization.
Deep knowledge of modern software delivery practices and the software development life cycle (SDLC), with the ability to connect architecture, development, testing, deployment, observability, and operations into an end-to-end system.
Experience diagnosing systemic engineering constraints, using quantitative and qualitative evidence to prioritize investments, and demonstrating measurable improvements in delivery speed, reliability, quality, or engineering capacity.
Experience leading cross-functional, enterprise-scale change across engineering, product, QA, DevOps, security, infrastructure, compliance, and architecture teams in a global operating environment.
Hands-on technical credibility, including experience developing prototypes, evaluating tools, leading pilots, and translating technical findings into…