About the role
We’re seeking a Network Operator (Traffic Control Room) on a Fixed-term contract to work in our busy control room to redirect traffic flow, coordinate response teams, and relay critical info to keep our roads safe, all while remaining naturally composed and alert at all times.
You’ll join an innovative team, who tirelessly monitor the flow of the traffic with an eagle eye and respond with lightning speed in the event of incidents, both big and small.
As our Network Operator, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
12 months Fixed-term position, based in Clarence Road (QLD)
Day-to-day, you will:
Operate intelligent transport systems (ITS), including CCTV, AID, and road management platforms, to ensure safe and efficient traffic flow across open roads and tunnels
Coordinate with emergency services, field crews, and internal teams to manage incidents such as breakdowns, accidents, and hazards—minimising disruption and ensuring public safety
Incident Management and Traffic Management plans will become second nature to you, you will create these with ease to ensure our roads run more efficiently and safely when things don’t go to plan
Monitor and manage tunnel environmental systems (air quality, water levels) and operate key plant systems (including ventilation, drainage, and fire panels) to maintain safe infrastructure
Your curious mind will drive you to think bigger, and find new ways to improve our processes, traffic management, and make recommendations
Provide accurate, real-time updates to stakeholders, media, and the public using digital platforms and variable message signs—ensuring transparency and informed travel decisions
Understand the importance of rigorous knowledge of traffic management policies, practices and procedures, including operational systems
Must be able to work across multiple assets as needed to meet business requirements
This role will suit someone with a curious mind and transferrable skills and experiences, including:
Experience in a monitoring centre, control room, or operational environment—ideally with exposure to traffic control, emergency response, or incident management
Tech-savvy and systems-focused—experience with (or a strong interest in learning) traffic management systems, OMCS, IOMCS, or ITS platforms is highly advantageous
Driven, resilient and efficient, showing confidence and professionalism, no matter how challenging the situation is
A current First Aid Certificate and OH&S Induction White Card are highly regarded (or a willingness to obtain them)
Organised, efficient and decisive in in prioritising the tasks that count, all while juggling multiple tasks
Experienced in writing reports and you know which important details to include so the operation runs smoothly
Willingness and capability to work a 24/7 rotating shift roster (which includes nights, weekends, and public holidays)
If you meet some of these requirements, but not all, we encourage you to submit your application.
About Transurban
At Transurban, we show up with an open mind and a focus on what matters. Here, your work shapes real-world outcomes.
Every day, we step into our customers’ shoes to understand what creates the most value for them on and off the road.
Through smart technology and continuous innovation, we’re redefining how roads and infrastructure connect communities, and make our cities safer, easier, and more efficient.
With us, you’ll learn, grow, and broaden your skills through purposeful work. And together we are guided by our purpose to “Be the link between people, places and progress”.
With a career at Transurban, you’ll enjoy a range of benefits, including:
16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, available for the duration of the contract, with Superannuation paid during unpaid leave as well
Learning and development opportunities to…