Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Amex GBT's Growth team is our outbound sales development organization—SDRs across Mid-Market, Enterprise, and Strategic Growth who find and start conversations with target companies across North America, EMEA, and APAC. As the Growth Support Specialist for Enterprise and Strategic Growth, you'll handle admin, data, and coordination work so leaders can focus on coaching and leading, and this role is a pathway to an SDR position for specialists who excel.
What You'll Do
Data Management & Hygiene – Clean and maintain contact and account data in Salesforce and prospecting tools, including removing duplicates, updating missing fields, and removing outdated records.
Accurate Record Keeping – Enter and update records, lists, and activity details with precision to ensure data integrity across all systems.
List Validation & Preparation – Review and validate prospect lists before they reach SDRs to ensure quality and accuracy.
Sequence Building & Optimization – Build and update outreach sequences in the sales engagement platform according to specifications and best practices.
Research & Account Intelligence – Research priority accounts and contacts to ensure SDRs and sales partners are prepared with relevant buying-group maps and account briefs.
Reporting & Analytics – Pull weekly activity, meeting, and pipeline reports for team leadership to track performance and identify trends.
Content & Resource Development – Build, format, and maintain presentations, one-pagers, playbooks, call guides, and shared team resources.
Operational Support – Organize team tools, rosters, trackers, and spreadsheets; schedule meetings, trainings, and team events; and manage SDR onboarding with accounts and tools.
Campaign & Initiative Support – Support call blitzes, contests, recognition programs, and make cold calls when needed for campaigns and list validation.
Strategic Enablement – Take on ad-hoc projects and support needs for the Enterprise and Strategic Growth team to free leaders to focus on coaching and leadership.
What We're Looking For
Bachelor's degree, or graduating within the next six months, or equivalent experience
Extremely organized: you keep many things moving and nothing gets dropped
Hungry and hardworking: you are willing to outwork people to earn your next role
Coachable: you ask for feedback and act on it fast
Trusted: you handle confidential information with discretion
Detail-oriented: you take pride in getting the small things right
Flexible: no task is too small, and you are comfortable when the work changes day to day
Strong Excel or Google Sheets skills
Comfortable with PowerPoint or Google Slides
Exposure to Salesforce or another CRM
Internship or part-time experience in sales, recruiting, customer service or another fast-paced role
Location
Chicago, Illinois, United States
The US national base salary range for this position is from
$60,200.00 - $111,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave,…