120 E. 26th Street, Ogden, Utah 84401
TruGreen accepts applications on an ongoing basis.
Job Description
Customer Service Representative
120 E. 26th Street, Ogden, UT 84401
Paid Training | Weekly Pay | Career Growth | Customer-Focused Culture
Ready for a career where your people skills can shine?
Our Ogden, UT team welcomes candidates from Roy, Clearfield, Layton, South Ogden, Riverdale, Syracuse, and offers a supportive environment where you'll help customers find solutions and create positive experiences. If you're looking for growth, development, and a team that wants to see you succeed, this is the opportunity you've been looking for.
What's In It for You?
$15 Hourly Pay – Paid Weekly!
Performance-Based Incentive Opportunities
Paid time off, Sick time, and holidays
Employee Discounts on TruGreen Services
Supportive Team Environment - Work alongside teammates and leaders who are invested in your success.
Career Growth Opportunities - Clear pathways to develop your skills and advance your career.
Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.
Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)
What You'll Do
You are responsible for delivering exceptional customer support by answering customer calls, resolving concerns, and providing solutions that help customers get the most from their TruGreen services. You'll also have opportunities to recommend additional products and services that align with customer needs while building valuable sales experience.
What To Expect
Supportive leaders and teammates committed to helping you succeed.
Comprehensive training on our products, services, and customer experience standards.
Real-time coaching and best practices to help you deliver exceptional customer service.
Continuous opportunities to build your communication, problem-solving, and relationship-building skills.
What You'll Need
Ability to build positive customer relationships through active listening, empathy, effective de-escalation, problem-solving, and a commitment to delivering exceptional service in every interaction.
Excellent written and verbal communication skills for professional business interactions
Proficiency with Microsoft Office applications and the ability to quickly learn new systems and technology
Familiarity with social media applications (Facebook, Instagram, LinkedIn)
Ability to learn, retain, and apply product, service, and company knowledge to effectively assist customers and support business objectives.
Ability to accurately interpret and consistently apply company policies, procedures, and service standards.
Strong typing and data-entry skills with attention to detail and accuracy
Comfortable performing basic mathematical calculations, including percentages, ratios, and decimals, with a high level of accuracy.
Strong organizational and time management skills with the ability to prioritize tasks, stay organized, and maintain dependable attendance.
Ability to work independently with confidence while benefiting from ongoing coaching, leadership support, and collaboration within a customer-focused team environment.
Ability to effectively navigate multiple systems while accurately documenting information and actively engaging with customers in real time.
High school diploma or GED required and/or up to one year of related customer service experience, training, or an equivalent combination of education and experience preferred.
Comfortable consenting to a criminal background check
Ability to speak, read, and write English fluently
Ability to perform the essential functions of the job with or without reasonable accommodation
Must be at least 18 years old at the time of hire
Why TruGreen?
For more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Customer Service Representative team, you'll be the friendly voice customers turn to for support, guidance, and solutions…