701 Cool Springs Blvd, Franklin, Tennessee 37067
TruGreen accepts applications on an ongoing basis.
Job Description
Job Description
Dynamics 365 CE Developer II to fulfill full lifecycle technical development of Trugreen’s Dynamics 365 platform including estimation, development, testing and support. This position will work closely with IT and internal Business teams to build out Trugreen’s Dynamics 365 roadmap and implement that vision alongside Trugreen’s IT Architecture and Software Development team(s).
Responsibilities
Work with Architects, Development team, Business Analysts, and Business users to produce software solutions
Develop, implement, and configure approved requests for application features on the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms
Contribute to help the team to maintain support for the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms to enhance user experience
Develop scripts, identify, and resolve application bugs on Microsoft Dynamic 365 projects and Customer Insights-based
Contribute to code reviews, best practices, and CRM customization standards to be utilized on Dynamics CRM
Build and configure CRM forms, views, dashboards and workflows, plugins, web resources/scripts
Build, update, and configure Customer Insights artifacts to help support the Marketing Team
Build endpoints to integrate Dynamics with external systems and sources using SOAP, XML, and REST APIs along with different integration patterns
Create and maintain schema and code to support system/program requirements and adhere to company standards, policies, and procedures
Create and maintain appropriate user and technical documentation, in addition to support playbooks
Work with clients to resolve problems in a timely manner and escalate as appropriate
Work independently, balance multiple/competing priorities, and execute accordingly
Competencies
Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Education and Experience Requirements
Bachelor’s Degree in Computer Science, Information Systems, or related field of study or 5+ years applicable equivalent work experience
Should have 5+ years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules (Sales, Customer Service and Customer Insights)
Dynamics 365 CE/CRM cloud experience preferred
Mandatory Qualifications 5+ years working with JavaScript, HTML, CSS, Dynamics 365, CRM SDK, Custom plug-ins for Dynamics CRM
Hands on Experience with and/or Knowledge of the Power Platform components (Power Apps, Power Automate, Power BI)
Experience with agile development and source control management through Azure DevOps
Experience in the design, maintenance and implementation of web applications that interact with database systems
Experience working with business, engineering, and product teams to translate visions and requirements to Application Development teams
Knowledge, Skills, and Abilities
Think strategically and balance short-term needs with longer-term business priorities
Quick learner who can adapt to changing priorities
Self-Driven team player, with a very strong work ethic and high energy able to work effectively independently or collaboratively with end-users, clients, implementation/developers while maintaining professionalism
Must demonstrate initiative and ownership of assigned responsibilities
Be familiar with Agile/Scrum methodologies and best practices
Excellent verbal, written, computer, technical communication, and presentation skills
Possess strong task management and communication skills
Demonstrated ability to manage multiple tasks and/or projects to meet short turn-around…