HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
About the role
HealthFitness has a leadership opportunity for a Regional Program Manager supporting our client sites in the New Jersey area. Candidate must be willing to work M-TH, 10-hour shifts.
Manages and directs all operational aspects of a midsized, single client on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Also support managers at other client site locations. Responsible for contract compliance, development of and adherence to the strategic business plan, staff supervision, training, and development, design and facilitation of a variety of health &fitness programs, and various administrative duties including developing outcomes focused management reports. Also implements and instructs individual and group fitness programs, provides floor supervision, fitness testing, exercise prescriptions, and orientations.
Key Accountabilities
Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates. Plans, assigns, and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives.
Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness…