Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 600+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.
As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. AI isn't a buzzword here, it's embedded in everything we do. From your first week, you'll use AI tools to accelerate your impact, with dedicated training and peer support to help you master them. Our teams have embedded AI into daily work, from automating routine tasks to unlocking strategic insights. The result? Work that used to take hours now takes minutes, and you'll spend more time on what matters.
With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you.
Learn more about how we use AI in our everyday work .
About the role
We're looking for a Technical Integrations Manager to deliver customer integrations across North America, with a primary focus on the US.
Joining our Technical Integrations team within the Customer organization, you'll initially report to Caitlin Sweeney, VP of Customer Success . This is an individual contributor role, combining hands-on technical delivery with ownership of project scope, timelines, and stakeholder coordination.
You'll take integrations from technical kickoff through testing, go-live, and post-launch support. Working closely with Customer Success, customer IT teams, and external system integrators, you'll connect Trustpair to enterprise finance systems and help customers achieve their fraud-prevention goals.
Location: New York City, with 2–3 days per week in the office.
Compensation: $125,000–$140,000 annual base salary, bonus and total on-target earnings based on final scope and experience.
What you'll do
Deliver technical integrations
Own native connector, API, and file-based integrations, from validating technical prerequisites and mapping data through production cutover.
Coordinate testing and quality assurance, support customer acceptance testing, and troubleshoot issues using logs, payloads, and API responses.
Work with enterprise ERP and finance systems, including environments using SAP and Oracle.
Lead customer integration projects
Manage around 20 active projects at different stages, from kickoff and build to customer testing and post-launch support.
Lead technical kickoffs and workshops, keep plans and risks current in Planhat, and flag scope or timeline changes early with clear options.
Coordinate with system integrators and consultants on larger programs, align dependencies, and uphold technical standards. Treat ERP migrations as separately scoped projects.
Be a trusted technical partner
Act as the main technical contact for customer IT, ERP, and security teams, and train them to operate and maintain their integration.
Partner with Customer Success to align integration design with customer goals and provide consistent communication throughout onboarding.
Build on structured handovers from Pre-Sales and contribute technical input on complex customer cases.
Support successful launches and improve delivery
Own integration support during the two-week post-go-live care period and provide complete documentation for the transition to ongoing Customer Success support.
Share reproducible bug reports and connector feedback with Product, and help improve integration playbooks with the Technical Integrations team.
Track delivery timelines, time to value, and integration satisfaction to improve the customer experience.
What’s in it for you
At Trustpair, we see AI as a tool to save time,…