Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Lead and Grow with Us!
NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.
With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.
NOVO Health Service s is seeking an experienced, improvement-driven Operations Manager to lead daily production at our Atlanta plant, ensuring healthcare linens are processed safely, efficiently, and in full compliance with accreditation standards.
This role leads shift leads, supervisors, and frontline production teams, and partners closely with Engineering, Distribution, and Service to remove constraints on order fulfillment and delivery. Working alongside the General Manager, the Operations Manager helps manage operating budgets, labor efficiency, overtime, rework, and costs.
The ideal candidate is a hands-on plant leader with a strong continuous improvement mindset, deep experience applying lean manufacturing principles, and a proven ability to mentor and develop teams while driving data-based results.
Key Responsibilitie s
Production Leadership
•Lead daily production across the Atlanta plant to meet safety, quality, productivity, and customer service goals
•Oversee the processing of healthcare linens according to accreditation standards throughout the operation
•Coordinate with Engineering, Distribution, and Service to identify and overcome constraints on order fulfillment and delivery to customers
•Monitor production flow, staffing levels, and equipment performance to keep the operation on schedule
Continuous Improvement
•Champion a strong continuous improvement culture through lean manufacturing principles and process improvement strategies
•Lead root cause analysis to resolve recurring production, quality, and equipment issues
•Optimize workflows and reduce waste, rework, and downtime across the plant
•Track and act on data-driven KPIs to measure progress and sustain improvements
Financial & Labor Management
•Partner with the General Manager to manage operating budgets and track costs
•Control labor efficiency and overtime through effective scheduling and staffing
•Reduce rework and other sources of avoidable cost
•Support inventory control processes to maintain accurate linen and supply levels
Safety, Quality & Complianc e
•Ensure strict adherence to OSHA, HLAC, and TRSA standards and internal infection-control and quality standards
•Maintain audit-ready operations and support accreditation, customer, and internal audits
•Drive corrective actions for safety, quality, and compliance gaps
Leadership & Team Development
•Mentor, coach, and supervise shift leads, supervisors, and frontline production teams
•Set clear expectations, hold teams accountable for performance, and build bench strength for future leadership roles
•Promote open communication, engagement, and a positive team culture across all shifts
Qualifications
Required
•Bachelor's degree in Business Administration, Operations, or a related field, or equivalent management experience
•5–10 years of progressive experience in manufacturing, plant operations, or production management
•At…