Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.
Lead and Grow with Us!
NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners.
With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country.
NOVO Health Services is seeking a hands-on Production Supervisor to lead daily production at our Nashville-area healthcare laundry facility in Madison, TN. This newly created leadership role was added to support increased production volume and our seven-day operation, ensuring the plant is staffed, equipment is running at peak performance, and daily workload is completed safely, efficiently, and to quality standards.
This role supervises soil sorters, washer and cart-washer operators, and clean-side production associates, and works closely with the chemical technician and the Business Manager to keep washing, drying, and finishing on schedule. The Production Supervisor plays a key role in plant productivity, from daily staffing and work assignments to goal setting and execution of plant production goals.
The ideal candidate is a proactive, accountable floor leader with 3–5 years of supervisory experience in a manufacturing, production, or service-industry operation who thrives in a noisy, fast-paced industrial environment, is comfortable giving and receiving open feedback, and embraces change. Because this role supports a seven-day operation, candidates must be willing to work evenings, night shifts, weekends, and holidays.
Key Responsibilities
Operations & Production
Schedule adequate staff to produce the required workload each day, preparing work schedules and providing daily work assignments to production associates
Supervise soil sorters, washer and cart-washer operators, and clean-side production associates to meet productivity targets and comply with safety regulations
Monitor continuous batch washers (CBWs), dryers, and washer/extractors to maintain the correct loading sequence and achieve maximum productivity and washing performance from all equipment
Partner with the chemical technician to ensure proper loading, wash chemistry, and other factors related to correct and efficient washing and drying
Analyze order requirements to determine the number of carts needed and keep production aligned with customer demand
Communicate proactively with the Business Manager regarding anticipated bottlenecks and production constraints
Respond quickly to bottlenecks, staffing changes, quality issues, and equipment downtime to protect daily production
Provide consistent frontline leadership coverage across a seven-day production schedule, including weekends
Operate equipment and perform hands-on production duties as needed to support department success
Leadership & Team Development
Develop and train operators on all equipment to ensure consistent, high-quality performance
Define clear performance measures tied to business goals and hold associates accountable to them
Foster a team environment by promoting open communication, building commitment to a common vision, and maintaining positive employee relations
Implement proactive employee-relations practices that…