Posting Close Date
Application and Special Instructions
** This is an open/continuous recruitment and will remain open until all positions (2) have been filled. **
To be considered for this position, all applicants must submit an updated chronological resume along with a cover letter that describes how their prior experience relates to the role. Applications submitted without a cover letter will be considered incomplete and will not be given further consideration.
The initial review of resumes will be conducted on November 11, 2026. A second review will take place on December 1, 2026, and will continue biweekly thereafter until both positions have been filled.
Pre-Employment Requirements
• Applicants must be at least 18 years of age.
• A background check and fingerprinting will be required as part of the pre-
employment process.
This position will work on a Pitman-style scheduling model, with a proposed change to 24-hour shifts. The preliminary schedule is structured as follows:
Proposed 24-Hour Rotation
* 24 hours on duty
* 72 hours off duty
* Repeating four-day cycle
* Approximately seven 24-hour shifts over a 28-day period
* Approximately 168 hours per 28 days
* Average of approximately 42 hours per week. ABOUT THIS JOB
Position Specific Summary
The Agency Response Coordinator (ARC) is an administrative and operational coordination position responsible for supporting the effective management of PSCD operations and the regional public-safety system served by the Department. The ARC serves as a senior liaison between PSCD, field agencies, Department leadership, and regional public-safety partners.
The ARC's primary responsibility is to evaluate operational conditions, identify emerging issues, provide consultation and recommendations to leadership and agency representatives, and independently implement or coordinate appropriate courses of action within established authority . The position requires substantial discretion and independent judgment when addressing matters that may affect PSCD operations, interagency coordination, resource utilization, communications, public safety, and continuity of service.
The ARC operates independently within established Department policies, procedures, and delegated authority. The position is expected to analyze complex operational circumstances, evaluate alternative courses of action, resolve significant operational issues, coordinate resources, interpret and implement operational practices, and provide expert consultation to PSCD leadership and partner agencies.
The ARC also supports the continuous improvement of PSCD and regional public-safety operations through operational assessments, after-action reviews, strategic initiatives, interagency coordination, and development of recommendations affecting Department policies, procedures, and operating practices.
Working conditions:
Department operates 24/7, 365 days per year and individuals in this position will be expected to work a Pitman-style schedule.
Duties and Responsibilities
Administrative and Operational Management
· Analyze real-time and emerging operational conditions and independently
determine appropriate courses of action within delegated authority.
· Provide consultation and expert operational advice to PSCD leadership,
supervisors, field agencies, and regional public-safety partners regarding
complex operational matters.
· Evaluate operational practices, identify deficiencies or emerging risks, and
develop recommendations to improve efficiency, effectiveness, service
delivery, and interagency coordination.
· Interpret and implement PSCD policies, procedures, operational practices,
and emergency-management principles within assigned areas of
responsibility.
· Conduct major operational assignments and special projects on behalf of
PSCD leadership that affect Department operations or regional public-safety
services.
· Investigate and resolve significant operational issues involving multiple
agencies, disciplines,…