Posting Close Date
Applicants must submit their completed application by 11-22-2026 at 11:59 p.m. MST Application and Special Instructions
As part of the application process, all applicants are required to submit a chronological resume.
Applications submitted without both a chronological resume will be considered incomplete and will not receive further consideration.
This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time.
Applicants who meet the minimum qualifications may be evaluated and scored based on their relevant education, experience, and training as outlined in the job bulletin.
The highest-scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.
IMPORTANT INFORMATION: Virtual interviews are tentatively scheduled for December 1st and or December 2, 2026 as needed.
Hiring interviews may be conducted on-site at the City of Tucson Information Technology Department in Tucson, Arizona on December 10, 2026.
The City of Tucson does not provide VISA sponsorship.
Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.
Candidates placed on the Civil Service Eligibility List who receive a contingent offer of employment will be required to successfully complete an extensive background investigation, including local, state, and national criminal history checks, as well as fingerprinting.
Recruiter Contact Information: If you have any questions regarding this recruitment, please contact Liliana Almeraz at (520) 837-4303 or Liliana.Almeraz@tucsonaz.gov. Position Specific Summary
The Enterprise Resource Planning (ERP) Solution Manager at the City of Tucson’s Information Technology Department (ITD) serves as the City's business owner for the enterprise resource planning platform, ensuring it effectively supports human resources, accounting, finance, and other citywide business processes. This role leads the platform roadmap, establish configuration and usage standards, partners with technical teams to maintain system performance, and oversees change management, training, and user support. This position translates complex business needs into practical, well-governed solutions used citywide.
Work is performed under the general direction of the IT Division Manager, Data and Enterprise Software. This position supervises assigned technical and support staff and directs work for staff in multiple departments.
Serves as the citywide business owner of the enterprise resource planning platform, accountable for its budgeting and expenses, vendor management, effective design & use, reliability, and value realization.
Manages overall lifecycle of the ERP system, identifying and prioritizing opportunities to enhance and expand its use to additional business needs and functions, developing business cases, strategic plans, and leads cross-functional coordination with technical and departmental partners to ensure successful implementation.
Coordinates business process design and continuous improvement efforts across departments and programs, ensuring the ERP functionality is effectively and consistently used across the organization.
Establishes and maintains citywide standards for the configuration and use of the platform, partnering with technical teams responsible for system administration to ensure configuration decisions align with business needs and City policies and established standards.
Facilitates governance discussions among department stakeholders and technical staff to resolve platform design, configuration, and prioritization decisions, escalating unresolved matters as needed.
Oversees change management and training efforts for platform updates and new capabilities, ensuring strong user…