At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
We are looking for a dependable and motivated Custodial Records Associate to join our document custody team in Jacksonville, Florida. This is a hands-on, fully onsite opportunity supporting the secure organization and storage of important mortgage collateral documents.
In this role, you will work in a document vault where you will locate, file, refile, label, copy, and store physical mortgage files. You will help ensure documents are organized correctly and available when requested. Most of the work is physical and task-focused, with limited computer-based responsibilities.
What You’ll Do
Locate, pull, file, and refile physical mortgage collateral documents.
Create labels and organize files in the correct storage locations.
Make copies of documents as requested.
Receive, unload, and organize incoming files and shipments.
Use ladders up to 10 feet high to retrieve and store documents.
Push, pull, and lift boxes or files weighing up to 30 pounds.
Complete occasional basic computer or Excel-related tasks.
Work independently while also supporting team members when additional help is needed.
This is an active position in which approximately 95% of the workday is spent on your feet
What Will Help You Succeed
You do not need previous document custody or banking experience to be successful in this position. The work can be learned through training, and candidates from a variety of backgrounds may be considered. Experience working with physical files, boxes, inventory, document storage, or other task-oriented environments may be helpful. Basic familiarity with Microsoft Excel is also a plus, but it is not required
Preferred Skills and Experience
Experience working with physical records, files, inventory, boxes, or document storage.
Basic computer skills, particularly Microsoft Office or Excel.
Ability to collect, organize, and accurately maintain information.
Strong attention to detail and ability to follow established processes.
Experience in a fast-paced, task-oriented role, including warehouse, records, administrative, retail, or restaurant environments.
Dependable attendance and punctuality.
Basic Qualifications
High school diploma or equivalent
One to two years of related experience
Physical requirements (with or without reasonable accommodation)
Ability to push, pull, and/or lift 20 lbs or more; standing for long periods; able to bend or squat; willingness to climb stepladders up to 10 feet high.
Schedule and Location
Location: 7861 Bayberry Road, Jacksonville, FL 32256
Work arrangement: Fully onsite
Schedule: Monday through Friday, 6:30 a.m. to 3:30 p.m.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption…