Department
BSD NEU - Administration - Garcia
About the Department
The Department of Neurology at The University of Chicago Medical Center has a great history and tradition, having made significant contributions to neurological training, clinical care, and the basic understanding of neurological disease.
Job Information
Job Summary:
Under limited supervision, the Project Assistant III provides highly complex administrative support for the academic, clinical and administrative operations and services. Provides prompt and efficient resolution to complex administrative problems. Provides basic educational information to patients and families as appropriate. Adapts workflow to accommodate needs, priorities, and fluctuation of patient volumes according to faculty and departmental expectation.
This is an Academic Discretion position.
Responsibilities:
Handles a wide range of administrative support duties and functions for several faculty members.
Answers, screens, and routes all telephone calls for physicians as needed.
Distributes and collects patient documents/mail as necessary.
Performs other physician support duties such as coordinating physician compliance status, carrying out errands related to the physician’s clinic, etc.
Works with and supports other clinical staff working with the physicians as needed.
Provides coverage for additional faculty as needed by the department.
Provides administrative support as needed.
Creates and maintains spreadsheets and databases as needed, may oversee data projects.
Maintain and upkeep records and files in EPIC, and hardcopy as needed.
Calendar management and travel arrangements for faculty as necessary.
Coordinate with other administrative staff to ensure physician has all necessary supplies.
Prepare, distribute and respond to correspondence and packages; screen mail.
Distribute department mail, monitor fax machine and distribute facsimiles to appropriate faculty member or clinical staff.
Coordinate routine and special activities.
File storage.
HIM documentation uploading.
Inputting clinical and call schedules in Qgenda or other scheduling platforms.
Assist administrative staff with gathering information and creating reports.
Perform photocopying and faxing, run errands; other projects as assigned.
Troubleshoot technology issues for faculty.
Assist in maintaining water service.
Order Lab coats and business cards for faculty.
Setting up Zoom meetings.
Other projects as assigned include, but are not limited to: scheduling candidate interviews, assisting in credentialing faculty members, taking meeting notes, assisting faculty moves.
Competencies:
Successfully handle multiple faculty and department related tasks within specified time frame required.
Proactively anticipate physician needs and resolve problems required.
Thrive in fast-paced environment and effectively manage competing tasks, deadlines, and needs.
High levels of collaboration and initiative, strong editing skills and superb organizational abilities required.
Provide excellent customer service required.
Strong editing skills and superb organizational abilities required.
Manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with visitors, patients, staff, faculty, students and others.
Additional Responsibilities
Education, Experience, or Certifications:
Education:
High school diploma or GED from an accredited institution required.
Some college preferred.
Experience:
Three years of office experience required.
Four to five years of office experience in complex, fast-paced office environment preferred.
Hospital or academic medical center experience preferred.
Experience in invoicing and financial operations preferred.
Technical Knowledge or Skills:
Proficiency with Microsoft Office suite required. Experience with Microsoft Excel and associated functions and features, such as Pivot Tables, strongly preferred.
Experience in managing electronic tracking systems and databases.
Experience with Endnote,…