LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
As a Manager, Renewals, you'll lead the team that protects and grows UiPath's recurring revenue across APAC. You'll build and coach a high-performing renewals organization, own the renewals forecast for the region, and partner closely with Sales and Customer Success leadership to make every renewal a seamless, value-led experience for our customers. Your work will drive on-time renewals, strong retention and expansion, and help customers move confidently onto UiPath's latest packaging and licensing models.
WHAT YOU'LL DO AT UIPATH
Team Leadership & Development
- Lead, hire, onboard and develop a team of Renewals specialists , setting clear goals tied to the overall Sales and Customer Success strategy
- Coach the team on deal strategy, negotiation, pricing and procurement conversations to raise renewal quality and consistency
- Own performance management, career development, retention and compensation discussions for your team
Renewals Strategy & Execution
- Own the regional renewals book of business, driving high on-time renewal and gross retention rates
- Retain and grow subscription revenue in existing accounts by positioning the right packages, pricing updates and expansion opportunities
- Lead the migration of existing customers from legacy plans onto new packaging and licensing models
- Proactively identify complex or lengthy renewal scenarios early and put the right plans and escalation paths in place
- Oversee the creation of client proposals, quotes and contracts for renewals, ensuring accuracy and alignment with commercial policies
Forecasting & Reporting
- Own and deliver an accurate weekly renewals forecast, pipeline reviews and risk reporting for the region
- Define and track KPIs such as on-time renewal rate, gross and net retention, churn and expansion, and use the data to improve outcomes
- Present renewals performance, trends and risks to senior Sales and Customer Success leadership
Cross-Functional Partnership & Customer Experience
- Partner with Account Executives, Customer Success Managers, Deal Desk, Legal and Finance to deliver a seamless renewal experience
- Gather and share customer feedback on the renewal experience, and continuously improve renewal processes, playbooks and tooling
- Bring an automation first mindset to the renewals motion, identifying opportunities to scale the team's impact with automation and AI
WHAT YOU'LL BRING TO THE TEAM
- Significant experience in renewals, sales or account management in B2B SaaS or enterprise software, including experience leading teams of individual contributors
- Experience managing renewals across multiple APAC markets
- Proven track record of delivering renewal, retention and expansion targets across a large, high-volume book of business
- Strong negotiation skills and confidence engaging with customer procurement departments and senior stakeholders
- High confidence in managing customer quoting, contracts and commercial terms
- Experience leading forecasting and pipeline management with a disciplined, data-driven approach
- Ability to build relationships quickly and influence across many cross-functional teams
- Excellent customer-facing acumen and communication skills, with the ability to translate leadership direction into actionable team goals
- Self-motivated and goal-oriented, with the ability to prioritize, work with limited oversight and deliver on deadlines
- Hands-on experience with Salesforce; experience with LinkedIn Sales Navigator is a plus
- Fluent written and…