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The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Clinical Analyst 2 to work at in Miami onsite at Sole Mia.
The Clinical Analyst, Sole Mia works to ensure the clinical computer information systems in the UHealth system are working efficiently and effectively. The analyst provides further experience and knowledge to ensure all aspects of applications and systems development, build and implementation. The Clinical Analyst, Sole Mia may lead software upgrades and testing, analyze, define and apply technical knowledge to solve complex problems regarding clinical application systems. The Clinical Analyst, Sole Mia works closely with team members, staff and other personnel to further their understanding of objectives and requirements for the assigned clinical system. The analyst may be responsible for understanding change impacts, formulating strategies with key stakeholders, and addressing problems and challenges within the clinical information systems which may include software problems, hardware issues or network difficulties.
Core Responsibilities:
Provides support for designated clinical application systems.
Augments and facilitates the design, development, implementation of enhancements to existing business systems.
Facilitates database conversions and performs system analysis.
Creates end user documentation to include training materials and report writing/creation within the systems managed.
Participates in operational workflow validation including requirements, specifications, and gaining end user acceptance.
Responsible for leading software upgrades and testing from an application perspective to include test plan creation and validation.
Coordinates software updates and changes, reviews and tests each new release, and reports application system testing results.
Performs periodic checks to ensure that data is entered and retrieved correctly and that all regulations regarding confidentiality and security are being followed.
Understands change impacts and resistance and formulate strategies with key stakeholders to address impacts and build commitment.
Provides support for designated application systems. Augments and facilitates the design, development, implementation of enhancements to existing business systems.
Facilitates database conversions and performs system analysis.
Trains customers on applications/reports/solutions as required.
Manages Service Level Agreements (SLA) breaches by meeting with customers.
Maintain appropriate and professional communication with business owners and end users.
Assists user management in setting priorities within that functional area.
Adheres to UHealth IT standards.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Funstions:
As a Clinical Analyst you will report to the Senior Manager and will be responsible for :
Providing oversight and leadership to Associate Clinical Analyst s on the team
Implementing, building, and modifying the application
Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
As a Clinical Analyst you will :
Serve as primary workflow support onsite contact for application end‐users.
Perform daily onsite rounding.
Design, develop, implement, and maintain the application s
Support all phases of testing including integrated testing, user acceptance testing, technical dress rehearsal, and document workflow design
Perform analysis of new releases and determine how they will impact workflow
Identify issues and work to resolve them
Provide…