Candidates must already reside in the Netherlands, within reasonable commuting distance of Breda, and have a valid work permit. Visa sponsorship is not available for this position. Candidates who meet these requirements are welcome to apply via the application button on the website.
This is a temporary position for three months, starting as soon as possible. It is not yet clear whether the assignment can be extended, so an extension cannot be guaranteed .
As a Customer Service Representative for Europe, you will support customers and help ensure orders are processed and followed up effectively. This is a varied role for someone who enjoys working in an international environment and taking responsibility for their daily workload. Working within a small team, you will handle a broad range of customer service tasks and maintain contact with an established network of distributors rather than end-users. You will work independently while collaborating with colleagues to respond to different requests throughout the day.
Your responsibilities include:
Communicating with the head office in the United States
Entering customer orders
Following up on orders and keeping customers informed about shipment dates
Handling incoming calls and customer enquiries
Issuing credits and debits
Preparing export documentation for shipments outside the EU
The position is based on site in Breda (no hybrid) and is full-time, for 40 hours per week. Working hours are from 08:30 to 17:00, with a shared lunch break from 12:30 to 13:00.