University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Executive Director, EVP IT Integrated Services
Job Profile Title
Information Technology Executive Director
Job Description Summary
The Executive Director, EVP IT Integrated Services, is a new senior leadership role within Information Systems & Computing (ISC), reporting to Penn’s Vice President of Information Technology and Chief Information Officer (CIO) and working closely with the Office of the Executive Vice President (EVP). The inaugural Executive Director will integrate and lead an IT organization that brings together an estimated 40 technology professionals across five EVP divisions (Business Services, Public Safety, Facilities and Real Estate Services, Finance, and Human Resources), finding efficiencies in what can be shared while protecting the specialized capabilities and reliable service each division depends on. The Executive Director also serves as the primary technology partner to the vice presidents of those divisions, as both a strategic advisor and the senior point of accountability for service, including ownership of escalated issues. Working with the CIO and EVP leadership, the Executive Director will establish a high-performing IT organization that delivers secure, reliable, and efficient technology services while strengthening collaboration, resilience, and career development among the team.
Job Description
Job Responsibilities
Building the Integrated Organization
In partnership with the CIO and the Office of the EVP, bring the IT teams of the EVP divisions together into a single operating organization, building on the strengths and expertise each team brings.
Establish clear service ownership, roles, responsibilities, and accountability across shared and specialized IT services.
Determine what is best delivered in common and what must remain specialized, finding efficiencies without compromising divisional capabilities or service reliability.
Maintain continuity of service as the organization and operating model evolve.
Partner with Strategic Planning, HR, Communications, and other leaders on organizational transitions and change.
Executive Partnership & Service Accountability
Serve as as the senior point of accountability for divisional vice presidents on their operational and strategic technology needs.
Advise divisional leaders as a collaborator and thought leader, translating divisional priorities into technology plans and bringing forward new opportunities.
Represent divisional needs and priorities in ISC and University IT planning and decision-making.
Establish clear channels for customer feedback, communication,…