Why USA Clinics Group?
Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.
We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!
Why You'll Love Working with us:
🚀 Rapid career advancement 💼 Competitive compensation package
🤝 Positive, team-oriented environment 🏥 Work with cutting edge technology
🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company
Position Overview:
USA Clinics Group, Vascular Centers, and Fibroid Centers are growing and looking to add an IT Help Desk Support Specialist to our team! As an IT Help Desk Support Specialist you would be responsible for managing incoming help desk tickets and calls from 170+ clinics across the country. The successful candidate should be able to assist employees with IT issues in the office or questions on how to use IT systems, such as EMR, iPad applications, etc. This person should be highly organized and able to prioritize tasks based on level of importance.
Position Details
Location: Corporate Office in Northbrook, IL
Schedule: Full-time, Monday-Friday
Hourly Pay: $20-26/hr
Responsibilities
Assisting offices in multiple states to ensure that computers and networking are in place
Working closely with corporate support teams
Managing multiple projects
Working with senior management to support the execution of company strategy
Assisting with the integration of new locations, as added
Providing IT support for the entire organizations
Additional duties as assigned
Requirements
Associates Degree in IT or other related fields required , new grads are welcome to apply!
1-3 years of experience in a similar role preferred .
1-2 years of Office 365 experience preferred
Basic knowledge of various video surveillance systems, such as Honeywell and Hikvision, preferred
Basic knowledge of VoIP systems, preferred
Functional knowledge of remote access, networking, Apple mobile device management, and PC configuration
Proven high level of problem solving, critical thinking and implementation skills
Ability to work both individually and as a member of a team
Benefits
Health insurance (medical, dental, vision)
Retirement Plan
Paid time off (PTO) (vacation, sick)