Job Description:
Join the Trojan Family: USC Department of Public Safety (DPS)
Title: Community Service Field Training Officer
About the Department
Team: DPS, one of the largest campus public safety departments in the United States and employs over 300 full time personnel.
What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.
Learn more : Visit our DPS Website to explore our mission in depth.
Job Summary:
Provide comprehensive training and mentorship to community service officers. Design, coordinate and execute orientation programs and trainings with new staff members. Assist with in-service training for existing staff. Provide officer-trainees with coaching, direction and guidance related to skills, knowledge and good judgment required to perform daily operational activities during training period. Perform Community Service Officer functions in assigned capacity, supporting the general safety of the university community. Collaborate with others to develop, coordinate, and facilitate training programs. Provide assessments and feedback regarding officer-trainee performance.
Responsibilities Include:
Performs Community Service Officer functions as assigned, supporting the general safety of the university community. Participates in crime prevention and public information programs. Liaises with other university departments and students as required.
Designs, coordinates and executes training programs. Provides coaching, direction, guidance and feedback to officer trainees. Demonstrates professional standards of conduct. Assists officer-trainees with establishing job-related learning goals. Appraises officer-trainee's performance based on actual field behavior. Advises and communicates with officer trainee's immediate supervisor regarding issues, as needed. Reviews officer-trainee readiness at the conclusion of the training period.
Observes, evaluates, and documents any training-related issues, performance deficiencies and work performance as specified in training materials. Ensures compliance with all applicable laws, policies, and safety standards. Ensures senior management and staff are informed in a timely manner of any legal, regulatory, and technology changes/updates which may affect operations.
Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.
Coordinates operational activities. Documents training progress (e.g., tracking training competencies for auditing purposes). Assesses effectiveness of training program. Prepares reports for supervisory staff reviews, as required.
Minimum Requirements:
High School or equivalent, combined experience/education as substitute for minimum education.
At least 2 years of related work experience.
At least 1 year as a USC Community Service Officer.
Valid CA Driver’s License required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website .
Valid CA BSIS Guard Card required.
Excellent written and oral communication skills.
Ability to read and interpret federal, state and local laws, criminal and traffic laws, city ordinances and departmental policies and procedures.
Knowledge of city and departmental safety policies and procedures.
Knowledge of campus geography and surrounding areas and streets.
Knowledge of applicable procedures and regulations (e.g., parking, traffic control, security, public safety).
Ability to maintain confidentiality.
Ability to analyze operational issues and recommend procedural changes.
Proven understanding of and…