Business Operations Specialist
The Business Operations Specialist supports the day-to-day execution of financial reconciliation, distributor operations, and supply chain management. This role serves as a critical liaison between internal commercial teams, distributors, and third-party service partners, sitting at the intersection of sales, supply chain, finance, and customer operations. The position helps ensure products move efficiently from supplier to retailer while financial and inventory records remain accurate, supporting business growth and operational excellence.
Job Will Remain Open Until Filled
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Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Responsibilities
Serve as the primary point of contact for all financial reconciliation, analyzing financial data to prepare and distribute monthly financial reconciliation reports to service providers and ensuring financial records accurately reflect operational activity
Manage accounts payable workflows, including purchase order approvals and invoice validation
Manage invoice adjustments related to shortages, damages, credits, and over-shipments
Serve as the primary point of contact for all shipment activity, including shipment status, damaged goods and mis-shipment claims, and pallet returns
Validate bills of lading and receiving records to ensure inventory accuracy
Manage product aging and quality standards
Coordinate authorized product disposal and excise tax reclaim submissions when necessary
Complete routine warehouse audit activities and maintain detailed records that support audit and regulatory requirements
Qualifications
Education Requirements: Bachelor's degree
Experience Requirements: 2-4 years experience in relevant field (Beverage Alcohol, Consumer Packaged Goods, Food and Beverage, Wholesale Distribution, or Logistics experience preferred)
Travel requirement: No travel requirements
Supervisor Responsibility
Direct Reports: This position does not have supervisory responsibilities for direct reports
Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Required Knowledge and Skills
Strong proficiency with the Microsoft Office Suite, particularly Microsoft Excel
Experience managing large data sets, performing financial reconciliations, and producing operational reporting
Working knowledge of accounts payable processes, including purchase order approvals and invoice validation
Knowledge of supply chain and logistics documentation, including bills of lading and receiving records, and of inventory accuracy practices
Strong analytical thinking and problem-solving skills, with excellent organizational skills and attention to detail
Strong written and verbal communication skills for collaborating with commercial teams, distributors, and third-party service partners
Strong collaboration skills for working across sales, supply chain, finance, and customer operations teams
Preferred: experience in accounts payable, supply chain management, and/or distributor operations, and in the beverage alcohol, consumer packaged goods, food and beverage, wholesale distribution, or logistics industries
Environmental & Physical Requirements
Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended…