Building Name: UVMMC - Medical Center - Main Campus
Location Address: 111 Colchester Avenue, Burlington Vermont
Regular
Department: Cardiothoracic
Full Time
Standard Hours: 40
Biweekly Scheduled Hours: 80
Shift: Day-8Hr
Primary Shift: 8:30 AM - 5:00 PM
Weekend Needs: None
Salary Range: Min $22.28 Mid $27.36 Max $32.43
Recruiter: Naomi Kpesse
JOB DESCRIPTION:
The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.
Answer high volume incoming phone calls from patients
Scheduling of ultrasounds and referrals
Data entry into chart
Check out a patient and schedule a follow up appointment
Cover front desk when needed
EDUCATION:
H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.
EXPERIENCE:
Proven customer service experience required. Experience in a clinical and/or administrative setting preferred.
This is a bargaining union position.