Build More Than Just a Career. Build Your Future.
At Vailexa, we’re not just hiring — we’re building thinkers, creators, and future leaders.
We believe in giving people the space to grow, the freedom to think, and the opportunity to create real impact from day one. If you’re someone who wants to learn fast, take ownership, and grow beyond limits, you’ll feel right at home here.
We are seeking a Datacenter Site Operations Lead to support a large-scale infrastructure and cloud operations environment. This role will be responsible for operational governance, production readiness, infrastructure visibility, compliance support, and cross-functional coordination across datacenter operations.
The ideal candidate will bring a blend of datacenter operational expertise, infrastructure governance experience, and strong stakeholder management skills. This individual will help ensure datacenter environments transition successfully from deployment into production operations while maintaining operational excellence, scalability, and compliance standards.
Responsibilities -
Manage and maintain visibility across datacenter infrastructure, including power, cooling, rack utilization, capacity, and operational health.
Establish and track operational KPIs and metrics to measure datacenter readiness, performance, and reliability.
Monitor infrastructure capacity allocations and ensure accurate lifecycle management and reporting.
Maintain operational discipline across systems of record and infrastructure documentation. Operational Readiness & Production Transition
Lead operational acceptance and production handoff activities for newly deployed datacenter environments.
Validate operational readiness criteria alongside engineering, build, and operations teams.
Ensure monitoring, documentation, processes, ownership models, and capacity controls are established prior to operational acceptance.
Identify readiness gaps and drive remediation efforts before systems enter production. Cross-Functional Leadership
Serve as a key liaison between infrastructure, operations, engineering, platform, facilities, and reliability teams.
Coordinate operational escalations, issue resolution efforts, and dependency management activities.
Communicate operational health, risks, and constraints to technical teams and leadership stakeholders.
Translate complex infrastructure issues into actionable business and operational recommendations. Governance, Compliance & Process Improvement
Audit operational governance processes and maintain infrastructure data accuracy.
Develop and improve SOPs, operational standards, readiness processes, and reporting methodologies.
Support compliance initiatives and audit readiness activities.
Establish controls that ensure quality, completeness, and consistency of infrastructure asset and operational data. Continuous Improvement
Drive initiatives focused on operational excellence, monitoring improvements, and datacenter process optimization.
Lead corrective actions that improve reliability, scalability, and operational maturity.
Capture lessons learned and implement improvements across future deployments and operational transitions.
Develop repeatable operational frameworks and standards that support global growth. Required Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, Datacenter Engineering, or a related technical discipline, or equivalent experience.
7+ years of experience supporting enterprise datacenter, cloud infrastructure, hyperscale environments, or high-density compute operations.
Strong understanding of datacenter infrastructure including:
Power systems
Cooling systems
Capacity management
Rack and space utilization
Infrastructure monitoring
Operational readiness processes
Experience coordinating across engineering, facilities, operations, reliability, and infrastructure organizations.
Experience developing and managing operational KPIs, governance processes, and systems of…