Position Summary
Elevate Beyond Service
Join Valiram as a Customer Experience Manager and own the moment. Lead the sales floor and customer experience while developing a high-performing team to deliver exceptional selling results.
You’ll play a key role in driving sales growth, developing talent and maintaining high standards across the store, while building a rewarding career in luxury retail.
What We Offer
Competitive salary
Staff discounts across 200+ brands
Medical, dental, optical and mental wellbeing benefits*
Access to fully sponsored sports and social activities
Unique career pathways
Uniform allowance*
*Terms & Conditions Apply
Career Development
Customer Experience Manager → Store Manager → Senior Store Manager → Multi-Store Manager / Area Store Manager → And beyond!
Key Responsibilities
Lead the sales floor and drive store results through the selling team.
Develop and execute sales strategies to drive top-line growth.
Lead, coach and develop leaders and associates to achieve selling results.
Build strong product knowledge and high-performance selling behaviours across the team.
Manage day-to-day store priorities while delivering a memorable customer experience.
Support talent management including recruitment, onboarding, development and performance management.
Maintain strong merchandise presentation standards across the sales floor.
Key Requirements
Minimum 5 years of experience in a retail managerial role.
Proven ability to lead and develop high-performing sales teams.
Strong communication, delegation and people management skills.
Strong business acumen with strategic and analytical thinking.
Excellent organisational skills with the ability to manage competing priorities.
Proficient in MS Office and email.
Register your interest with us now!