Job Title
Shift Supervisor
Job Description
Our Services division offers a full-service portfolio, which includes operation and maintenance services, process optimization, system upgrades and modifications throughout the material handling system's life cycle at airports. The Shiftleader is responsible for the operational and technical personnel duties while operating and maintaining the baggage handling system at JFK – Terminal Ones. Provides leadership, training support, and direction to the onsite team to achieve safety, quality, productivity, along with meeting customer service goals.
Essential Functions (Job Duties and Responsibilities):
Works under the direction of the Operations and Maintenance Manager to guide, support onsite personnel while working on the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB).
Supervises team performance
Supervises daily operation activities, leads, and sets direction of the operational and maintenance team including subcontractors.
Participate in weekly, monthly, and quarterly meeting with Operations and Maintenance Manager, customers to review performance, as needed.
Responsible for the implementation and adherence of staff to our health and safety plan, training requirements and overall participation in the company health and safety program.
Improve capability and capacity of operations and maintenance personnel.
Train, and lead employee performance to ensure continuous improvement.
Ensure a safe work environment for employees and ensure that safe work practices are utilized.
Maintain, and enforce site specific policies and procedures including but not limited to: Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's PODS 4.2 guidelines).
Promote training initiatives
Train and follow standard operating procedures.
Conduct BHS failures root cause assessments.
Conduct ongoing BHS Assessments.
Promote Equipment and vicinity cleanliness and good housekeeping practices.
Work with Operation and Maintenance Manager to oversee and manage Employee data references regarding labor hours, response, WO completion, problem resolution, etc.
Set up, adjust, and maintain LMS parameters
Identifies recurring issues and elaborates ideas for improvement, i.e. the quality of work, performance of employees and cooperation with Operation and Maintenance Manager.
Distributes work, and monitors progress and quality.
Improve team performance which may lead to people development.
Supervise and co-ordinate the management of third-party interests when undertaking specialist operations, maintenance, or repair activities on their shift.
Responsible for the contractors permit to work and sign offs
Required Education and Experience:
Minimum 5 years of experience in the electro-mechanical field.
Minimum 2 years of experience as a team leader
Experience with Control Systems and Networks, a plus
Experience in industrial, commercial construction, or material handling/conveyor systems industries.
Read and write the English and local language.
Proper communication capabilities.
Proven track record of problem solving.
Other Requirements:
Must be able to attain and sustain an Airport I.D. Badge
Preferred Qualifications:
Middle level technical education (Mechanical or Electrical) field preferred
Airport and Warehouse supervision experience
Conveyor services or material handling services experience
Safety program knowledge and certification such as OSHA30
Knowledge-Skills-Abilities (Competencies):
Teambuilder, Group Oriented Leadership
Open Providing Feedback
General knowledge Microsoft office skills – Excel, Word Processing and Outlook
Available to the engineers to advice and support
Able to communicate (written and verbal) both within the organization
Organizational and time management skills
Capable of analyzing issues and developing solutions
Strong work ethic, technical affinity, ability to…