This hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte, NC, Dallas, TX, Scottsdale, AZ, or Malvern, PA.
Responsibilities
Design, develop, and maintain engaging cybersecurity learning experiences using Articulate Rise 360, Storyline, or similar learning-authoring platforms.
Create security awareness content and communications, including articles, campaigns, videos, infographics, presentations, job aids, newsletters, and other educational materials.
Partner with cybersecurity subject matter experts to translate technical concepts into effective learning experiences and communications for diverse audiences.
Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors.
Assist with the design, execution, and continuous improvement of social engineering programs, including phishing, vishing, smishing, and related behavioral security initiatives.
Develop and incorporate gamified learning techniques, interactive challenges, quizzes, simulations, scenario-based learning, and other engagement strategies to increase participation, reinforce secure behaviors, and improve knowledge retention.
Apply adult learning principles, instructional design methodologies, behavioral science concepts, storytelling, and learner-centered design techniques to create impactful educational experiences.
Create visual, multimedia, and interactive learning assets using tools such as Adobe Creative Cloud, Adobe Firefly, Canva, and other content-development platforms.
Support video production and multimedia content creation efforts, including scripting, filming, audio recording, editing, post-production, and publishing.
Monitor and analyze learning effectiveness, learner feedback, campaign engagement, simulation outcomes, and other program metrics to identify opportunities for improvement.
Create dashboards, reports, presentations, and storytelling materials that communicate program outcomes and human risk insights.
Collaborate with business, technology, communications, learning, compliance, risk, and fraud partners to deliver successful awareness and learning initiatives.
Leverage artificial intelligence and emerging technologies to improve content creation efficiency, learner engagement, and overall program effectiveness.
Participate in special projects and perform other duties as assigned.
Required Qualifications
3+ years of professional experience in one or more of the following: Learning & Development, Instructional Design, Employee Communications, Security Awareness, Cybersecurity, Marketing, Content Development, or a related field.
Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools.
Experience developing written, verbal, and visual communications for employee or professional audiences.
Experience creating employee-facing educational content, communications, or learning materials.
Experience translating complex technical concepts into clear, engaging, and actionable content.
Experience coordinating projects and collaborating with stakeholders.
Undergraduate degree in a related field or equivalent work experience.
Preferred Qualifications
Experience in several, but not necessarily all, of the following:
Security Awareness, Human Risk Management, or cybersecurity education programs
Cybersecurity communications, employee engagement campaigns, awareness marketing, or internal communications programs
Adult learning theory and learner experience design
Behavioral science, behavior-change methodologies, habit formation, nudge theory, or learner motivation techniques
Gamified learning, scenario-based learning, simulations, challenges, badges, or other engagement-driven learning approaches
Experience using generative AI and AI-powered content creation tools to develop learning, communications, multimedia, or creative assets
Graphic design using Adobe Photoshop, Adobe Firefly, Illustrator,…