VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK
For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.
OUR COMMITMENT TO SAFETY
At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com .
WORK TYPE: Onsite
LOCATION DETAILS: 5300 Hickory Hill Rd, Ste 107, Memphis, TN 38141
Please note: This position does not offer relocation assistance. Candidates must be able to work from the designated location without company-sponsored relocation
WORK HOURS: Monday – Friday 8am-5pm
HOW YOU WILL MAKE AN IMPACT
The Sr. Manager – Operations is a senior operations leadership role responsible for the integrated performance of multiple functional areas within a high-volume, multi-shift distribution and light manufacturing environment. The Sr. Manager leads through Managers and Supervisors, with overall accountability for large frontline teams and end-to-end operational performance across safety, quality, delivery, productivity, cost, inventory accuracy, employee engagement, and customer fulfillment. This role partners with senior leadership to translate business strategy into cross-functional operating plans, standardize processes, develop leadership bench strength, and drive continuous improvement across the operation.
WHAT YOU WILL DO
Integrated Operational Leadership
Provide strategic and day-to-day leadership across multiple warehouse and/or production functions within a large, complex, high-volume operation.
Lead through Managers and Supervisors, with overall accountability for approximately 150–200+ team members across multiple shifts and functions.
Own integrated operational performance across safety, quality, delivery, productivity, cost, inventory accuracy, employee engagement, and customer fulfillment.
Ensure seamless product flow from inbound receiving through production and outbound shipping across all assigned functions.
Establish cross-functional priorities, operating rhythms, performance expectations, and accountability mechanisms.
Make cross-functional operational decisions and escalate site, network, or enterprise risks and recommendations to senior leadership.
Safety, Quality & Compliance
Champion and enforce a strong safety-first culture across all assigned functions and shifts.
Ensure compliance with company policies, procedures, quality standards, production specifications, inventory controls, and regulatory requirements.
Review operating trends and hold Managers accountable for timely corrective action, risk mitigation, and sustained performance improvement.
Maintain clean, organized, compliant, and audit-ready operations across the assigned scope.
People Leadership & Organizational Development
Lead through Managers and Supervisors, with overall accountability for the performance, engagement, and development of large frontline teams.
Coach and develop Managers and other leaders of leaders to strengthen leadership capability, judgment, accountability, and…