YOUR ROLE
As the General Store Manager, you OWN your store! You strive to exceed sales goals while delivering an exceptional customer experience and overseeing all aspects of store operations. You are passionate about developing a strong team to drive sales and deliver best-in-class customer service. “Operational Excellence” is your middle name, and your store always exemplifies Vera Bradley’s brand standards. Above all, you are a brand ambassador, consistently modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!
YOUR RESPONSIBILITIES
You have a passion for driving sales: You lead by example with an exceptional sales ability and a strong presence on the sales floor, setting the pace for your team! You have strong business acumen. You analyze reporting and daily sales trends to make the business decisions necessary to achieve your store’s financial goals. You implement plans to meet your store’s KPI goals.
You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You’re invested in your team’s development and take pride in helping associates grow through training, performance feedback, individual development plans and annual performance reviews.
You believe in teamwork: You consistently provide ongoing performance feedback through real-time coaching. You make consistently connecting with your team a priority and drive associate engagement by celebrating your team's progress and performance!
Brand standards are your best friend: You uphold Vera Bradley’s brand standards through exceptional visual merchandising. You communicate the brand’s aesthetic, philosophy and lifestyle to associates and customers. You provide a clean, organized and inviting environment for all!
You’ve got integrity! You do the right thing, always uphold Vera Bradley’s core values and adhere to company policies and procedures.
YOU’D BE GREAT FOR THIS ROLE IF…
You have 2+ years of prior retail management experience or proven Vera Bradley management ability.
You’re available to work evenings, weekends, and holidays to support store opening, closing and peak business needs.
You’re at least 18 years of age.
You’re a high school graduate (or equivalent), or ideally have a bachelor's degree in business, marketing or a related field.
ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Develop Vera Bradley loyalty by creating an outstanding experience for both associates and customers
Hire, train, motivate and retain a team of qualified associates that communicate and represent the Vera Bradley philosophy
Responsible for the maintenance of the payroll budget and manage controllable expenses to maximize profitability
Lead the team with exceptional sales and strong presence while on the floor and communicating the Vera Bradley brand aesthetic, philosophy and lifestyle to the sales associates and customers
Act as a liaison to home office in determining policies and procedures specific to outlet stores
Uphold the Vera Bradley brand standards through exceptional visual merchandising
Oversee daily, weekly, monthly processes to ensure operational integrity
Monitor onsite and offsite inventory to achieve ideal balance of top selling items in physical store location to maximize sales opportunity
Provide a clean, organized and inviting environment for both customers and associates
Manage all human resource related tasks including recruiting, onboarding and I-9 compliance, performance management, payroll and scheduling, health and safety, and store security
Maintain a leadership role in the community
EDUCATION AND/OR EXPERIENCE
High School Graduate or equivalent required
Bachelor’s degree in Marketing, Business,…