Company Overview
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2025, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company
Veracross SIS is a one-person, one-record school management platform
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Job Description
This is a full time hybrid mid level Product Management role located on the Gold Coast. Reporting directly to the Director of Product Management, you will support the delivery our mobile app SaaS products within our offerings through a combination of research, planning, and cross-functional coordination.
In this role, you’ll contribute to key product management activities across the entire lifecycle: including discovery, definition, launch, and post-launch optimisation, helping to ensure our products meet both user needs and business objectives.
Job Responsibilities
Collaborate with design and development teams to define product requirements and specifications
Conduct market research and user interviews to gather insights and inform product decisions
Assist in creating product roadmaps and prioritise features based on user needs and business goals
Support the development team during the implementation phase, ensuring timely delivery of product features
Following the direction of the Director of Product, coordinate with product development teams to realise product concepts and bring them to market including writing stories and acceptance criteria, working with designers and engineers to refine stories, and performing user acceptance testing
Partner across product teams to ensure successful implementation of platform level features
Promote a culture of autonomy, transparency and teamwork, while staying very customer focused
Translate product features into customer benefits and work with marketing to develop messaging and positioning for our sales organization and other internal and external stakeholders
Build positive relationships and trust through on-time delivery, high quality, continuous innovation, and exceeding expectations
Track results, provide insights, and make recommendations to improve customer experience, efficiencies, and ROI
Work closely with the Sales, Support, Customer Success team’s to ensure product strategies are aligned
Requirements
Demonstrated success in a similar product management role or related field.
2+ years commercial Product Management experience
Customer orientated and solution focused
Solid understanding and/or hands-on experience in software development
Strong communication skills and excellent interpersonal skills, comfortable interacting with a variety of audiences within the organisation, including technical concepts
Flexible team-player who can partner with all functions of the business, getting team members buy in and feedback with ease
Detail oriented and highly organised with the ability to work independently in a fast paced, high growth environment
Manage app releases across the Apple App Store and Google Play, including release planning, store listings, and working within platform review guidelines and policies
CMS knowledge
Solid understanding of UX, responsive design, and accessibility best practices,…