Imagine yourself…
Owning your ambition and fueling your career growth.
Doing meaningful work that makes an everyday impact on the world around you.
Collaborating with a vibrant, inclusive, global team.
It’s all possible with a role at Videojet , a Veralto company.
You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Learn about our leading portfolio of innovative products here .
We offer:
· Competitive vacation package
· Flexible working hours
· Professional onboarding and training options
· Career coaching and development opportunities
· Health benefits
· A strong, collaborative team environment
Reporting to the EEMEA Regional OEM Manager, OEM Technical Support Specialist Eastern Europe is responsible for supporting both on-site and remote pre-sales activities, assisting OEM Sales Manager in developing technical solutions for complex projects. This role manages customer equipment trials, serves as the single point of contact from sale to installation and acceptance, creates technical documentation, develops presentations and guides, and delivers technical training to OEM engineering and service teams. Although this role is a technical one, it is still very much close contact with OEM sales team. Ultimate goal is to develop strategic partnerships with key Original Equipment Manufacturer (OEM) customers, driving growth through solution-based selling and long-term account development. This role plays a critical part in expanding market share, strengthening customer relationships, and positioning Videojet as a preferred partner. T he position will be located in Poland (hybrid/field-based).
In this role, a typical day will look like:
Leading and growing strategic relationships with key OEM accounts, acting as the primary contact for high-value partnerships
Representing Videojet at industry events, trade shows, and customer meetings
Travel: This role requires frequent travel (50%- 60%), primarily within Poland. This role is also responsible for supporting key indirect countries in Eastern Europe like Czech, Slovakia, Hungary, Greece and Israel.
Support on-site and remote pre-sales activities to assist OEM Sales Engineers with developing technical solutions for complex projects
Manages customer equipment trials by defining equipment and accessory needs, custom hardware and software, and installation scheduling and execution
Serves as single point of contact for OEM customers from point of sale to installation execution and factory acceptance test sign off
Creates technical documentation to support proposals and onsite execution
Develops commercial and OEM-facing technical presentations and application guides/tools
Prepares and executes technical training to OEMs engineering and service team
Support sales efforts by providing strong technical expertise on leads and projects
Helps customers solve technical issues related to Videojet products and solutions
Answers questions from customers and prospective customers about the features and capabilities of our hardware and software
The essential requirements of the job include
Technical Engineering degree or relevant work experience
Minimum 3 years of technical experience with printing and coding solutions, preferably with Videojet products and with…