Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future.Veralto is headquartered in Waltham, Massachusetts with the 13 operating companies and 300+locations world wide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose. Safeguarding the World’s Most Vital Resources™
Veralto’s Water Quality Companies’s – Hach , Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- helps to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds and oceans
Our Product Identification companies – videojet, Esko, X-rite, Linx and Pantoe helps package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.
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WATER QUALITY PLATFORM
Water Quality (‘WQ”) Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including Hach, Trojan Technologies, McCrometer and ChemTreat. WQ Asia has sales offices in India, Australia, New Zeland, Singapore, South Korea, Thailand, Malaysia, Indonesia, Vietnam and Philippines.
Hach-TH Water Quality Platform, a part of the Hach Company, is a leader in manufacturing and distributing analytical instruments and reagents used to test water quality and other liquid solutions. In response to the rapidly expanding reagent in water test business in Thailand, we are seeking a highly motivated and experienced individual to join our Water Quality Thailand Group as Service Engineer (Bench Repair).
POSITION SUMMARY:
The Service Engineer (Bench Service Repair) is responsible for independently diagnosing, troubleshooting, repairing, calibrating, and maintaining Hach instruments returned to the service center. This role serves as a technical resource within the service organization, handling more complex repairs, supporting technical problem resolution, and contributing to continuous improvement initiatives.
The incumbent is expected to drive service excellence, ensure compliance with quality and safety standards, support technical knowledge sharing, and actively contribute to improving workshop efficiency and customer satisfaction.
Key Responsibilities
Instrument Repair & Maintenance
Independently diagnose, troubleshoot, and repair Hach analytical instruments and equipment.
Perform advanced calibration, testing, verification, and validation activities according to Hach standards.
Analyze recurring equipment failures and identify root causes.
Execute preventive maintenance, refurbishment, and restoration activities.
Ensure all repaired instruments meet quality requirements before customer return.
Provide recommendations regarding repair feasibility and cost-effectiveness.
Technical Expertise & Support
Act as a technical resource for service team members on complex repair issues.
Support Field Service Engineers and Technical Support teams with troubleshooting and fault analysis.
Coordinate with Global Technical Support regarding escalated technical issues.
Assist in evaluating new repair procedures, spare parts, and technical documentation.
Provide on-the-job coaching to less experienced service personnel.
Quality &…