ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
VEG's Medical team sets the clinical standard for a national network of emergency hospitals. We have an ambitious strategy and a team of exceptional doctor leaders. We're looking for an exceptional project manager to turn that strategy into results.
As Manager, Medical Operations, you'll be the execution engine behind VEG's medical strategy. You'll drive the team's highest-impact initiatives from plan to launch, run the operating rhythm that keeps the whole portfolio moving, and work directly alongside the doctors leading the work. Your first major assignment will be to partner with clinical project owners on unique AI and clinical technology projects that advance some of VEG’s most important priorities for 2027.
This role is for a PM who wants ownership, not just coordination. You like hard, cross-functional problems, hold a high bar for clarity, and get energy from seeing your work land on the hospital floor.
WHAT YOU’LL DO
You'll bring the same discipline to a single initiative as you will to the Medical team's full portfolio.
Plan and drive. Build project plans with clear owners, milestones, dependencies, and "done when" criteria.
Set the rhythm. Design and run the meetings, pre-reads, and decision logs that keep work moving without constant escalation and ensure we meet project deliverable timelines. Own prep and follow-up for the Medical team's recurring leadership forums, including monthly business reviews.
Govern decisions. Stand up working groups and decision bodies, define stage gates, and bring leadership clear go/no-go recommendations backed by data.
Get ahead of risk . Track dependencies across Technology, Solutions & Insights, Legal, IT/Security, L&D, Field Operations, and external partners. Surface conflicts and blockers before they become delays.
Run the operating system. Take the systems the Senior Director designs, including the OKR cycle, project tracker, weekly roll-up, and leadership readouts, and own them week to week as the single source of truth for where Medical stands. Over time, help shape how they evolve.
Communicate to every audience. Tailor the message to the room, whether that's decision-oriented readouts for executive leadership, updates for cross-functional partners across VQ, or field-facing communications that drive adoption in our hospitals.
Get the work seen. Run the Medical team's communications engine, including monthly Clinical Corner features, Myth Busters, the medical strategy roadshow, and the biannual State of VEG Medicine report. You'll partner with the doctor leaders who author the clinical content.
What you'll drive
AI and Clinical Technology (first assignment)
Your first major assignment will be to partner with clinical project owners on unique AI and clinical technology projects that advance some of VEG’s most important strategic priorities for 2027. These initiatives require strong coordination, thoughtful evaluation, and careful use of clinical experts’…