Director, Quality Operations, Apparel
Function: Quality Operations, Global Product Supply
Location: Bangladesh – Dhaka
Reporting to: Quality Operations, Sr. Director
How You Will Make a Difference
As Director, Quality Operations, you will lead quality operations strategy, governance and continuous improvement across the assigned product category. You will ensure consistent execution of VF quality standards, certification programs, standard operating procedures and brand requirements across regions and vendor partners. You will partner with Brand and Distribution Center Quality, Product Development, Sourcing, Technical, Product Stewardship and Planning teams to improve product quality, operational efficiency and total cost of quality. You will use metrics, analytics and factory performance insights to prioritize action, strengthen accountability and enable informed business decisions in a cross-functional, multicultural and matrix environment.
What You Will Do
Quality Strategy & Governance
Own quality operations priorities for Apparel and ensure category-relevant standards are translated into effective factory and vendor practices across diverse knitted, woven and technical product collections.
Translate the global Quality Management strategy into clear category priorities, operating plans, roles, decision rights and measurable outcomes.
Lead Apparel quality operations and partner with regional Quality Management teams to develop, implement and govern consistent SOPs, certification requirements and continuous improvement practices.
Drive harmonization and standardization of quality working practices across Apparel to support One VF ways of working, while respecting brand, product, material and market requirements.
Anticipate emerging quality, manufacturing, consumer and market trends that may affect the category, and recommend appropriate changes to strategy, standards, capabilities or operating models.
Process Improvement & Analytics
Use factory scorecards, KPIs, analytics and risk indicators to identify trends, prioritize resources, strengthen accountability and drive sustained improvement in defect rates and total cost of quality.
Lead structured problem-solving and preventive quality improvement across product development, commercialization and manufacturing processes.
Establish effective operating and review rhythms, remove cross-functional roadblocks, simplify workflows and encourage experimentation and continuous improvement.
Contribute to functional budget and resource planning, and deploy people and capabilities against the highest-priority quality opportunities.
Apparel Technical Quality & Risk Management
Bring strong knowledge of Apparel manufacturing, materials, patterns, construction and production processes to risk assessment, root-cause analysis and preventive action.
Lead the resolution of Apparel testing, product standards, workmanship, fit, construction and manufacturing-process issues by coordinating the appropriate technical and cross-functional expertise.
Partner with Quality, Product Development, Sourcing, Technical, Product Stewardship, Planning and Distribution Center teams to resolve quality risks and ensure products meet specifications and applicable standards.
Lead the strategic resolution of complex quality and business-practice issues, balancing consumer, brand, operational, cost and risk considerations.
Vendor Certification & Capability Development
Direct the execution and ongoing calibration of the Vendor Certification Program to ensure consistent adherence to VF and brand standards.
Evaluate source-base quality capability and capacity, identify gaps and improvement opportunities, and support vendor capability building aligned with Apparel sourcing and allocation strategies.
Strengthen vendor quality capability by providing clear technical direction, manufacturing guidelines, preventive controls and improvement expectations.
Promote a Quality First mindset and Speak Up culture with associates and…