Job-ID: 17753 ; Location(s): Broomfield CO
The Manager, Competence Center Collaboration leads a globally distributed IT team responsible for the strategic alignment, development, delivery, operation, support, and continuous improvement of Viega's Collaboration landscape. This role serves as a key technology partner to all business areas and stakeholders, ensuring that Collaboration systems and applications maximize business value, achieve operational excellence, drive innovation, and are reliable, scalable, and aligned with organizational needs.
The Manager, Competence Center Collaboration provides end-to-end leadership across the application lifecycle, from requirements and implementation through ongoing operations, enhancements, and support. The position oversees systems and platforms supporting Collaboration solutions, which may include M365, Atlassian, and related applications and integrations.
This role balances strategic partnership, project delivery, and operational ownership while leading and developing a high-performing international team.
What You'll Do:
Strategic Leadership & Roadmap
Define and continuously evolve Viega’s Collaboration strategy and roadmap in close alignment with corporate and IT
Identify innovation potential and evaluate new Collaboration solutions to enhance business and cost efficiency as well as competitiveness
Define and enforce Collaboration standards, best practices, and governance guidelines in close alignment with the IT Process Owner
Launch and develop the Collaboration Community
Budget & Resource Management
Responsible for the planning, control, and monitoring of the budget for the Collaboration Competence Center
Efficient allocation of internal and external resources to ensure project and operational goals are met
People & Team Development
Lead, motivate, and develop employees within the Collaboration Competence Center
Build and foster strong Collaboration expertise and an innovation culture within the team
Responsible for recruiting, performance management, and career development of team members
Operational Excellence & System Stability
Ensure smooth operation, stability, performance, and security of the entire Collaboration system landscape
Coordinate incident, problem, and change management processes within the Collaboration context
Project & Portfolio Management
Governance function within the major Collaboration projects to ensure adherence to timelines, budgets, and quality standards
Stakeholder & Partner Management
Build and maintain strong relationships with key stakeholders in business departments and C-level management
Manage relationships with external service providers, system integrators, and Collaboration itself
Other Duties and Logistical Requirements
Perform additional duties as needed.
Will be required to attend occasional, local off-site meetings and, as needed, operate a motor vehicle for business purposes. Reasonable accommodations will be considered.
Will be required to travel up to 10% of the time.
What We're Looking For:
Knowledge, Skills and Abilities
Strong understanding of enterprise applications and the delivery, operation, and support of business-critical Collaboration technology solutions.
Strong understanding of the full application lifecycle for Collaboration solutions, including implementation, integration, deployment, production support, incident management, change management, enhancements, and continuous improvement.
Demonstrated ability to lead technical or application-focused teams responsible for both project delivery and ongoing system operations within the Collaboration landscape.
Strong business partnership and stakeholder management skills, with the ability to translate business requirements into practical Collaboration technology solutions.
Experience leading or supporting complex system implementations, upgrades, integrations, and transformation initiatives within the Collaboration domain.
Strong leadership skills with demonstrated ability to…