Who we are:
At Vireo, we're growing something bigger than a business. With roughly 4,500 team members, over 1 million square feet of cultivation space, and more than 170 dispensaries across 10+ states, we're one of the fastest-growing platforms in the industry. The best part is that we're just getting started.
What sets us apart isn't just our footprint. It's our people. From cultivation and manufacturing to retail, corporate operations, and our expanding agribusiness ventures, every role here plays a real part in shaping where this industry goes next. We look for people with drive, a positive attitude, and a genuine desire to make a difference and in return, we offer real opportunities to grow, contribute, and make an impact.
We're also proud to be one of the most diverse and inclusive workplaces in cannabis. Our culture is built on collaboration, respect, and continuous improvement. This shows in how we support each other, engage with our communities, and celebrate wins together.
If you're ready to turn your passion into a career, we'd love to have you on the team. Let's grow the future together.
What the role is about:
We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations.
If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth!
What impact you’ll make:
Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs
Mentor new hires and support onboarding like a pro
Step up as Manager on Duty when needed
Deliver real-time coaching and occasional course-correction to help your team grow
Tackle escalated customer/patient concerns with grace and empathy
Set the gold standard for service—then train others to meet it
Keep our service game strong and consistent, every shift
Keep front of house shelves stocked
Assist with product delivery intake as needed
Ensure smooth, accurate drawer operation every time
Approve returns and discounts with integrity
Follow proper procedures to keep our cash flow secure
Verify IDs, intake info, and track products with precision
Utilize POS and inventory tracking systems
Educate both staff and customers on cannabis strains, products, and consumption methods
Owning the sales floor by assisting customers through the ordering process from start to finish
Drive sales by encouraging upselling and highlighting current promos
Open and close the store
Adhere to and uphold all security measures and safety policies
Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followed
Must be able to work a flexible schedule 40 hours a week to include weekends, nights and holidays
What you’ve accomplished: Must be 21 or older
Minimum 1+ years of retail leadership or management experience
Must be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skills
Meet timeliness consistently in fast paced environment and be able to effectively work under pressure.
Continuously open to constructive, developmental feedback
Ability to use standard office equipment and computer software
Must pass all required background checks
Must be and remain compliant with all legal and company regulations for working in the industry
Requires open availability working days, nights, and weekends. Ability to work full‐time, reliable, responsible, and dependable…