Position: Lead Proper Care Specialist
Department: Retail
Division/Location: Missouri — Crestwood
Who we are:
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between.
At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
Proper Brands is part of the Vireo family. With roughly 4,500 team members, over 1 million square feet of cultivation space, and more than 170 dispensaries across 10+ states, Vireo is one of the fastest-growing platforms in the industry, and we’re just getting started. What sets us apart isn’t just our footprint. It’s our people. Every role here plays a real part in shaping where this industry goes next, and in return we offer real opportunities to grow, contribute, and make an impact.
If you’re passionate about shaping the future of cannabis technology and joining a team that values growth and creativity, we’d love to have you on the team. Let’s grow the future together.
What we offer:
Compensation: Starting at $17 per hour, plus pooled tips
Full-time hours (approximately 40 hours per week) at our Warrenton location in Warrenton, Missouri; the schedule includes weekends and possible evening shifts during the week
Benefits: Medical, dental, vision, term life insurance, retirement savings plan, holiday pay, EAP, employee discount program, and paid parental leave
What the role is about:
We have an exciting opportunity for a Full-Time Cannabis Lead Proper Care Specialist (Lead PCS) to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality. The Lead PCS leads the PCS team in partnership with the Assistant Managers and General Manager, including product training, systems training, coaching, and working with new hires. The Lead PCS also performs opening duties when required, including disarming the alarm and ensuring the store is set up for the day, reports to the manager on duty and General Manager, and upholds Proper Cannabis’s mission, vision, goals, and objectives.
What impact you’ll make:
Lead the PCS team in partnership with the Assistant Managers and General Manager, including coaching and product and systems training for all new hires
Open the store and complete all opening duties, including setting the floor, bringing out registers, and setting up fulfillment
Review the menu and orders, updating the menu and entering discounts as needed
Move product from the vault into fulfillment to keep an accurate representation of available inventory
Educate patients on flower, edibles, and concentrates based on their needs, and stay current on new strains, products, law changes, and industry trends
Verify paperwork, documentation, and identification of all patients
Fill out the store flow chart and oversee breaks and lunches
Ensure the cleanliness, organization, and presentation of the store and promote a customer service-focused work environment
Comply with state, local, and company policies and perform other duties assigned by the manager on duty or General Manager
What you’ve accomplished:
Open availability and flexibility
High school diploma or GED
1+ years in retail and/or guest services and 1+ years of cannabis retail experience
Passion for medical cannabis
Must be 21 years of age or older and able to obtain a Missouri Agent ID
Ability to adapt quickly in a fast-paced, changing, and challenging environment
Excellent written and verbal communication skills
Customer service-oriented and team-centered, with strong organizational skills and attention to detail
Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 lbs in an environmentally controlled retail store, working…