Job title: Operations Support Coordinators (x2)
Reports to: Operations Support Supervisor
Location: DC3 Prologis Park, Blossom Way, Hemel Hempstead, HP2 4ZB
Salary: Competitive
Hours: 8:30am – 5:30pm Monday to Thursday & Friday 8:00am – 5:00pm + 1 hour lunch break
Start date: Immediate
Our business…
At Vitabiotics, you'll find a diverse bunch of talented folk who come from a wide range of backgrounds and possess an extensive array of experience. What brings us all together is a culture that thrives on innovation, mutual respect, team work and a sense of commitment. Vitabiotics is truly a great place to work!
Vitabiotics has pioneered advances in nutritional healthcare products for 55 years and the range includes many of Britain’s leading supplement brands such as Perfectil, Pregnacare, Wellman, Wellwoman and Menopace.
As the UK’s No.1 vitamin company, exporting to over 100 countries, Vitabiotics is widely acknowledged as leaders in innovation and in 2018 became the first vitamin company to twice receive the Queen’s Award for Innovation, awarded for its ground breaking clinical research.
As part of our commitment to innovation and development, we are looking for experienced Operations Support Coordinators, to provide day-to-day planning, administrative and coordination support to the warehouse operation. Maintain accurate operational information, documentation and reporting, support workload planning and communication between teams, and ensure actions are followed through in a timely and consistent manner. The role supports the warehouse teams by helping to provide clear information, accurate records and effective coordination.
Responsibilities will include…
• Provide day-to-day administrative and coordination support to the warehouse operational teams to ensure a high level of service, quality and efficiency.
• Coordinate and maintain operational records, documentation, spreadsheets and reports, ensuring information is accurate and up to date.
• Update order status information to reflect real-time operational progress and communicate outstanding actions to the relevant teams.
• Support activities including stock and bin allocation, processing of returns and housekeeping of open items, where required.
• Support planning and coordination of operative workloads in line with operational priorities.
• Ensure required shipping and operational documentation is available and complete, including SSNs and ASN documentation where applicable.
• Coordinate timely communication between the warehouse, shipping and other relevant teams, escalating issues where necessary.
• Support the management of collections/deliveries, including driver coordination and associated paperwork.
• Maintain and update reporting tools, including Microsoft BI where applicable.
• Support inventory control activities by maintaining accurate records, monitoring stock information and highlighting shortages, discrepancies or other issues.
• Support the audit and purchasing of consumables and other goods required for warehouse operations, where assigned.
• Support site administration activities, including paperwork control, filing and archiving.
• Assist with the management and recording of temporary resource hours where required.
• Collaborate with warehouse employees and other staff to ensure business goals are met.
• Identify opportunities to improve administrative processes, consistency, data accuracy and communication.
• Undertake additional coordination and administrative duties within the Operations Support function as required.
Safety Responsibilities
• Adhere to all Health and Safety at Work obligations.
• Challenge non-compliance to Health and Safety, Quality and Hygiene guidelines.
• Use any equipment at work in accordance with instructions and training.
• Ensure that administrative and coordination activities support safe and compliant warehouse operations.
Quality Responsibilities
• Ensure accurate inventory movements, transactions, records and…