Vitamin Well Group develops premium functional drinks, snacks and protein products designed for modern, everyday life and on-the-go consumption. Our portfolio includes Barebells, NOCCO and Vitamin Well. With over 750 employees and revenue of more than SEK 10 billion, we are present in over 50 markets, with our headquarters in Stockholm and local teams and partners around the world. Our growth is driven by a focus on building strong brands, creating products with uncompromising taste and clear functionality, and consistently raising the bar across our categories.
Vitamin Well Group in the US
Vitamin Well made its debut in the US market in 2019, initially introducing NOCCO, followed by the launch of Barebells in 2020. Since then, the company has witnessed remarkable growth, with its products now widely available across the country in various gyms, gas stations, and grocery stores. Our team is characterized by its high level of engagement, agility, and a shared passion for ensuring our brands become a staple in households across the US.
The US market has rapidly emerged as having one of the most significant volume increases across our markets. In response to this success, we have developed and launched products specifically designed to meet the unique preferences and needs of the US consumer.
About the Role
We are seeking a detail-oriented and proactive Accounts Receivable & Claims Specialist to join our Accounting team, supporting customers across multiple sales channels throughout North America.
In this role, you will manage the full accounts receivable cycle for an assigned customer portfolio, with a particular focus on retailer deductions, chargebacks, claims recovery, collections and customer account reconciliations. Retailer deductions and trade promotions will be a significant part of your day-to-day responsibilities, representing approximately 50% of the role.
This is a hands-on role requiring strong analytical skills, attention to detail and close collaboration with Sales, Operations and Finance to resolve issues and support healthy cash flow.
The Position
Retailer Deductions & Trade Promotions
Review, investigate and resolve retailer deductions, chargebacks, shortages, pricing claims and promotional billbacks
Match deductions to approved trade promotions within the company's Trade Promotion Management (TPM) system
Partner with Sales to validate promotional activity and identify invalid deductions
Ensure accurate documentation and timely resolution of outstanding deductions
Compliance Claims & Recovery
Identify and investigate compliance deductions in collaboration with Finance, Accounting and Operations
Prepare and submit dispute packages to customers and third-party logistics providers (3PLs) within required timelines
Track claims from intake through resolution, ensuring each claim is recovered or validated, with timely follow-up and escalation when needed
Maintain accurate, organized and audit-ready documentation of claims and supporting evidence
Customer Accounts & Collections
Manage the full accounts receivable cycle for an assigned customer portfolio, from invoicing through payment collection and dispute resolution
Serve as the primary finance contact for customer inquiries, account reconciliations, deductions and credit matters
Monitor outstanding invoices, customer aging and collection risks to support timely payments
Review credit holds and recommend actions based on payment history and account risk
Cash Application & Reconciliations
Apply incoming customer payments accurately and on time
Reconcile customer accounts and investigate unapplied cash, short payments and other discrepancies
Ensure accurate customer statements and account balances
Reporting & Month-End Close
Prepare and analyze AR aging reports and customer account metrics
Support month-end close activities, including account reconciliations and assistance with journal entries and AR reserves
Maintain accurate accounting records and support internal…