Teletrac Navman is looking for a Director of Software Engineering to lead and evolve our software and mobile engineering capability across core and customer‑facing platforms. This is a hands‑on, high‑accountability leadership role for someone who thrives in complex environments and is ready to take end‑to‑end ownership of engineering outcomes, not just team coordination.
If you are energised by delivery excellence, system reliability, modern engineering practices, and the practical application of AI across engineering workflows, this role offers genuine scope and influence.
The Opportunity
As Director of Software Engineering, you will own the performance, reliability, and delivery of multiple engineering teams working across our core platform and mobile products. You will partner closely with Product, the PMO, and senior stakeholders to translate strategy into execution, while modernising sustainment and embedding AI‑enabled engineering practices.
This role sits at the intersection of people leadership, technical strategy, and operational excellence. Success will be measured by delivery predictability, customer experience, system quality, and the strength of the engineering organisation you build.
What You’ll Be Accountable For
Engineering Leadership & Delivery
Full ownership of end‑to‑end software delivery, reliability, and engineering execution
Translating company and product strategy into measurable engineering outcomes
Establishing strong operating rhythms, standards, and accountability across teams
Acting as the escalation point for complex delivery and technical challenges
Sustainment & Customer Impact
Ownership of customer support ticket (SPT) lifecycle, backlog health, and SLAs
Reducing recurring issues through root‑cause analysis and systemic fixes
Driving high‑quality outcomes across frontend, services, and mobile platforms
Backlog, Change & Execution Management
Leadership of SPT and Change Request intake, prioritisation, and delivery
Partnering with Product to ensure clarity of requirements and acceptance criteria
Overseeing release planning, risk mitigation, and multi‑workstream delivery
Projects & Cross‑Functional Execution
Engineering ownership of major projects from inception to delivery
Providing credible effort estimates, delivery plans, and risk management
Coordinating work across firmware, data, reporting, and platform teams
AI & Engineering Innovation
Introducing AI‑driven capabilities to improve productivity, quality, and support operations
Driving adoption of AI‑assisted development tools and workflows
Partnering with Product and Data teams to embed intelligent features where appropriate
People Leadership
Leading and developing engineering managers and senior engineers
Building a high‑performing, scalable organisation with strong succession
Creating a culture of ownership, technical excellence, and continuous improvement
Metrics & Continuous Improvement
Defining and owning KPIs across delivery, quality, reliability, and throughput
Using data to drive improvement in engineering performance and outcomes
What We’re Looking For
This role requires senior‑level engineering leadership experience . It will not suit hands‑off managers, delivery coordinators, or candidates without large‑scale ownership.
Essential experience
12+ years in software engineering, including 8+ years in senior engineering leadership roles
Proven leadership of multi‑team or platform‑level engineering organisations
Strong background in mobile, backend, and/or full‑stack systems
Experience integrating AI/ML into products or engineering workflows
Demonstrated ownership of delivery, operations, and production environments
Experience working across Agile, Hybrid, and Waterfall models at scale
Strong stakeholder leadership with Product, PMO, and executive teams
Experience delivering SaaS or large‑scale platforms
Highly regarded
Strong understanding of DevOps, CI/CD, and cloud‑native architectures
Experience with high‑availability,…