Job Description
General Summary:
The Director, Commercial Transformation, is a key role within the Vertex Commercial Transformation Office, responsible for leading initiatives that will improve Vertex’s commercial capabilities, operating models and processes. Reporting to the Transformation Office Lead, this role will execute complex transformation programs, proactively perform forward looking views of commercial capability builds, as well as reactive assessments of gaps/opportunities that require immediate remediation. The Director of Transformation will assess, diagnose, and recommend how transformation initiatives are resourced, executed, and deployed across the organization.
Key Duties and Responsibilities:
Serve as a trusted advisor to senior commercial and enterprise leaders on transformation opportunities and priorities.
Ensure transformation initiatives have clear diagnosis, business case and defined benefit-realization plan.
Lead transformation initiatives from start to finish, including securing budget, developing connectivity cross functionally and delivering the work
Cultivate strong partnerships with cross-functional teams to understand end user impact of transformation initiatives and organizational capacity for change.
Prepare content for governance forums to drive effective and timely decision-making, and reading out to senior leadership on progress
Proactively respond to the dynamics of a changing external marketplace and scaling internal organization.
Executing for Results
A leader that sets clear and challenging goals for transformation initiatives, tenacious and accountable in driving results.
Exceptional project manager with proven ability to successfully navigate a fast-paced environment, adapt nimbly, and take smart risks.
A partner with DTE to leverage technology, advance AI adoption and meaningfully influence our ways of working/ways of successfully commercializing Vertex medicines.
A parter with Finance to establish investment assumptions and validate benefits.
Leading Adoption
Clear and engaging communicator; makes the transformation story accessible and relevant for different audiences.
End-user oriented – tuned into how change will land and impact the organizations to help leaders respond constructively.
A leader who drives the organization's performance with an attitude of continuous improvement by being open to feedback and differing ideas.
Monitor adoption and business impact after implementation; ensure corrective actions are taken when outcomes do not meet expectations.
Knowledge and Skills:
Pharma/biotech industry experience preferred with commercialization experience either in global, regional, or market specific roles.
Comfortable working in ambiguity, taking initiative, and navigating sensitive topics with multiple stakeholders.
Strong analytical skills to seek out and assess data to get to the core of an issue/opportunity.
Experience building business cases or conducting strategic analyses to inform senior decision-making.
A passion for technology and creative problem-solving to direct the development or adoption of new, innovating solutions.
Strong financial acumen or experience partnering with Finance to develop ROI analysis, cost-benefit analysis, and value realization.
Superior cross-functional collaboration and influencing skills and ability to inspire and motivate teams.
Education and Experience:
Bachelor's degree in a relevant field
Typically requires 10 years of relevant biotech/pharmaceutical commercial experience
Experience with branded drug products, management consulting, corporate strategy, change management, or organizational transformation.
At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase…