The Opportunity:
In this role, you will be reporting to the Vice President of Customer Development. A Business Development Manager, Equipment Services North America, is responsible for driving the growth and development of Equipment and Instrumentation Services across North America. This role oversees the equipment services portfolio for VWR, including creating new service offerings, refining business processes, and ensuring effective territory management. Responsible for achieving sales, profit, and expense objectives within a multi-million-dollar territory, the Business Development Manager develops and executes strategies to expand value-added services within existing accounts while supporting initiatives to acquire new customers. The role works closely with key stakeholders within customer organizations, as well as Avantor/VWR Services Managers, Leadership, Operations, and Field Sales teams to understand current and future service needs. In addition, the Business Development Manager collaborates with global Equipment Services teams and external strategic partners to identify, develop, and implement new service opportunities, strengthen customer relationships, and drive continued growth of the Equipment and Instrumentation Services business. Responsible for executing strategies set by VWR leadership
As a result, 40% of travel is required to Customer locations and various VWR facilities.
Benefits:
Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays, etc.
Financial Well-Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we’re looking for
Education: Bachelor of Arts or Bachelor of Science in business, or a science-related field is required
Experience: 5+ years of progressive experience within engineering, pharmaceutical, equipment management, or a related field required
2+ years of supervisory or management experience, including oversight of direct reports and team performance, also required
Successful sales experience preferred
Understanding of industry regulations for IQ/OQ/PQ as well as GMP compliance
LEAN Certification and experience implementing such methodologies is a plus
Prior experience in project management of a corporate-wide initiative preferred
Experience in establishing high-level customer relationships
Ability to sell at the C-suite level and have strong presentation skills
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
Comprehensive experience with Project Management, such as PMP certification
Strong negotiation, communication (written and verbal), and presentation skills; Proven ability to interface successfully within all levels of an organization
Ability to self-manage, self-motivate, and display forward-thinking; must be able to multitask
Good coaching, problem-solving, troubleshooting, and conflict resolution skills
Working knowledge and understanding of finance tools
Proficient in Microsoft applications for business
Ability to positively influence others; ability to react to customer paradigm shifts
How you will thrive and create an impact
Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
In this role you will:
Demonstrate a clear understanding of the definition of Equipment and Instrumentation Services.
Selling Equipment and Instrumentation Services to clients
Seeks…