The Opportunity:
In this role, you will report to the Area Operations Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Cambridge, MA
Shift: Monday–Friday 8:00 AM - 4:30 PM
Hourly Rate: $28/hr. - $30/hr.
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we’re looking for
Education
High school diploma or GED required; Bachelor’s degree preferred.
Experience
2–4 years of experience in material handling and inventory replenishment.
2–3 years of experience in a laboratory setting, demonstrating familiarity with standard laboratory procedures.
Proficient in equipment calibration and knowledgeable of proper biowaste handling procedures.
Proficiency in Microsoft Office Suite, especially Excel; experience with inventory systems preferred.
Familiarity with SHE lab policies and aseptic techniques is a plus
Soft Skills & Expectations
Ability to remain flexible and adaptable in a fast-paced environment with changing priorities.
Maintain professionalism and high-quality standards to meet customer expectations.
Be friendly, approachable, and self-organized , with strong follow-up skills when working with onsite contacts.
Demonstrate proactivity —anticipate needs, take initiative, and stay ahead of customer requirements.
Build trust through reliability and consistent performance ; act as a self-starter who can work independently.
Maintain clear, consistent communication with team members, customers, and stakeholders.
Exhibit situational awareness —recognize when tasks need to be completed without waiting for instructions.
Ask questions when clarification is needed and seek solutions proactively.
Strong communication and organizational skills with attention to detail.
Ability to problem-solve effectively and manage tasks with precision.
Professional demeanor and a customer service mindset .
Willingness to assist across departments and adapt to evolving needs.
Experience with Excel and inventory systems preferred.
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:
Perform biowaste disposal and maintain clean, organized lab spaces.
Sanitize benches and surfaces following SOPs and using proper cleaning equipment.
Receive incoming packages and communicate promptly with end users.
Clean and maintain fume hoods according to safety standards.
Manage inventory tasks, including autoclaving and proper documentation.
Change out gas cylinders, maintain accurate gas cylinder reporting, and ensure proper storage in designated areas.
Respond to requests from scientists and provide timely assistance.
Replenish snacks for researchers and maintain cleanliness in breakroom areas.
Perform administrative tasks such as signing in and out guests.
Accurately record information in inventory systems and ensure items are placed in appropriate locations.
Support other areas of the business as needed—flexibility and willingness to assist are essential.
Maintain Excel spreadsheets for inventory tracking and reporting.
Deliver exceptional customer service with professionalism and…